topic Re: Problem with my desktop code Sony Xperia Z2 in XPERIA archive

Problem with my desktop code Sony Xperia Z2

JuliaE — Thu, 04 Aug 2016 13:05:02 GMT

Hey,

i have a Problem with my desktop code. I thought I changed it right but now i cant log in any more. So i went about the android manager and try to reset the code. But it does say that the code is already changed.

What can i do? I dont want to lose my messages and pictures and so an with a reset.

Cheers,

Julia

Re: Problem with my desktop code Sony Xperia Z2

_alexdon_ — Thu, 04 Aug 2016 13:14:18 GMT

@JuliaE So you have also reset your gmail password? If yes, this will take up to 72 hours before you can login with the google account.

Re: Problem with my desktop code Sony Xperia Z2

JuliaE — Thu, 04 Aug 2016 13:32:40 GMT

Hi alexdon

No, not my gmail passwort. You can reset your display code at myxperia.com. I tried to reset and it told me that there is a new code.

There is no opportunity at my mobile phone to login with my google account.

Re: Problem with my desktop code Sony Xperia Z2

_alexdon_ — Thu, 04 Aug 2016 15:42:36 GMT

You may try reseting it using myXperia: https://myxperia.sonymobile.com/

Once logged in, choose your device and then Lock, now enter a new PIN and you should also enter a message so that you can see when the new PIN has been sent to your device.

Once the PIN has been sent, try unlocking your device.