topic wifi problem in XPERIA archive

wifi problem

mohamed121 — Sun, 07 Aug 2016 13:19:14 GMT

Hello sony support,

i have a problem with the wifi connection after updating the software from lolipop to marchemello, the wifi is turning on fine but it's not findind any net work connection, knowing that it was just working fine before the updating and nothing changed only updating the software not on stamina mode, useless safe mode, repairing the software version, all useless

thanks for supporting.....

Re: wifi problem

MarlonUk1 — Sun, 07 Aug 2016 13:24:59 GMT

I would suggest to perform software repair one more time.
Or
Perform a power cycle on both devices
Remove the wifi name on the phone.
Turn off both router and phone for 60 seconds
And turn on both again
Reconnect with the wifi

Re: wifi problem

Jake-SonyXperia — Mon, 08 Aug 2016 00:55:20 GMT

Hi mohamed12,

Welcome to the community,

I am really sorry to hear about the issues you have had. In this case if the instructions supplied above are not helping then I can only advise that you contact Sony Mobile Customer Care directly so they can help.

Use my signature below to find contact details.