Z5P warranty return with same problem

Adamchen — Fri, 19 Aug 2016 01:52:42 GMT

Hi, I'm from Malaysia, I have send my phone few months ago because of water vapour inside lens. After few weeks later I got it back and I realize that I can see light display from the headphone port and the water vapour still happen. I send it back and told them everything. Week after I got it back and I still can see lights from my headphone port. Is it normal to saw light from there, would it affect the waterproof? And the service is so terrible as the person in charge keep saying " Dont sink into water or else the warranty void ". I hope sony would do something and not just telling me to send warranty again and again

Re: Z5P warranty return with same problem

CameronT — Fri, 19 Aug 2016 02:01:44 GMT

Hi @Adamchen,

Welcome to the community.

Unfortunately, as this is a userbased, international forum, we cannot provide region specific support. You will have to discuss the issue with your local support team.

Please use the link in my signature below to find their details if you need it.

I apologise for the inconvenience this is causing you.

topic Re: Z5P warranty return with same problem in XPERIA archive

Z5P warranty return with same problem

Re: Z5P warranty return with same problem