topic Re: Multiple Sony Mobile Support Contacts in Contacts in XPERIA archive

Multiple Sony Mobile Support Contacts in Contacts

craneraven — Thu, 07 Jul 2016 18:16:26 GMT

Was looking through the Support App, tapped 'Contact Us' and 20 Sony Mobile Support contacts appeared in my contact list, phone will not let me delete them, any suggestions?

Re: Multiple Sony Mobile Support Contacts in Contacts

Uliwooly — Thu, 07 Jul 2016 18:22:52 GMT

@craneraven

Odd, maybe

Contacts > menu > filter > perhaps there's something related to this.

Re: Multiple Sony Mobile Support Contacts in Contacts

craneraven — Thu, 07 Jul 2016 18:26:23 GMT

Still there, tried marking both contacts with phone numbers and online contacts independently, still showing.

Re: Multiple Sony Mobile Support Contacts in Contacts

_alexdon_ — Thu, 07 Jul 2016 19:51:05 GMT

This has been answered:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/MM-has-created-37-Xperia-care-contacts/m-p/1105983

Re: Multiple Sony Mobile Support Contacts in Contacts

craneraven — Fri, 08 Jul 2016 07:49:22 GMT

I just linked all the sony support and experia contacts into two separate contacts, saves doing all the force stop etc.

Re: Multiple Sony Mobile Support Contacts in Contacts

_alexdon_ — Fri, 08 Jul 2016 08:00:00 GMT

That is not needed, you just had to clear data for contacts storage and set up the contacts from a backup file.