https://community.sony.rs/t5/xperia-archive/power-button-malfuction-in-c3/m-p/3517803#M551475 <P>Hello,</P><P>I have Xperia C3 and the power/lock button is not functioning. I mean I cannot lock my phone and open my phone oh and also can't screenshot. Whenever I have a message or about to use my phone and if it is at sleep after its minute of inactivity, I have to press the camera button and it really takes time. I already called the customer service and they adviced me to shut it down using the restart button at the simcard area. Also factory set my phone and still it is not functioning. Oh I need your help badly. This one is stressing me out! Hope to hear form you <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /> &nbsp;<IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/056.png" alt="Crying_Face" title="Crying_Face" /></P> Wed, 24 Aug 2016 09:45:47 GMT Niksnats 2016-08-24T09:45:47Z https://community.sony.rs/t5/xperia-archive/power-button-malfuction-in-c3/m-p/3517803#M551475 <P>Hello,</P><P>I have Xperia C3 and the power/lock button is not functioning. I mean I cannot lock my phone and open my phone oh and also can't screenshot. Whenever I have a message or about to use my phone and if it is at sleep after its minute of inactivity, I have to press the camera button and it really takes time. I already called the customer service and they adviced me to shut it down using the restart button at the simcard area. Also factory set my phone and still it is not functioning. Oh I need your help badly. This one is stressing me out! Hope to hear form you <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /> &nbsp;<IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/056.png" alt="Crying_Face" title="Crying_Face" /></P> Wed, 24 Aug 2016 09:45:47 GMT https://community.sony.rs/t5/xperia-archive/power-button-malfuction-in-c3/m-p/3517803#M551475 Niksnats 2016-08-24T09:45:47Z https://community.sony.rs/t5/xperia-archive/power-button-malfuction-in-c3/m-p/3517804#M551476 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/837172">@Niksnats</A>,<BR /><BR />I am sorry to hear that.&nbsp;<BR /><BR />I recommend that you get in touch with your&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;in order to have your device sent to an authorized service center. It sounds like it may be hardware related if a factory reset had no affect on the functionality.</P> Wed, 24 Aug 2016 09:54:18 GMT https://community.sony.rs/t5/xperia-archive/power-button-malfuction-in-c3/m-p/3517804#M551476 Emir1 2016-08-24T09:54:18Z