topic Re: Why do phonebook keep deleting numbers? in XPERIA archive

Why do phonebook keep deleting numbers?

Guest — Sat, 09 Jul 2016 12:58:15 GMT

Hi folks. My phone keeps deleting numbers from my phonebook. I'm going to send someone a text and suddenly their number just isn't there. Everyone else number is still there, though; it only seems to be deleting one number at a time. I don't know when this started, but it have done it as long as I can remember. Do anyone know why or have been in the same troubles?

Re: Why do phonebook keep deleting numbers?

_alexdon_ — Sat, 09 Jul 2016 13:13:09 GMT

I don't think I have encountered something similar before. Do you use the default phone and contacts app? Can you check if the same occurs in safe mode?

Re: Why do phonebook keep deleting numbers?

Guest — Sat, 09 Jul 2016 13:30:01 GMT

Thanks for the fast reply.
Yes, I use the phonebook that come with the phone.
I can try using safe mode, but it wouldn't give me any fast results. It could take a day, but it could also take a month before I notice any contacts are missing...

Re: Why do phonebook keep deleting numbers?

_alexdon_ — Sat, 09 Jul 2016 13:31:22 GMT

Do you have sync enabled? I guess somehow you could delete a contact from google or other accounts and have it reflected on your phonebook.

Re: Why do phonebook keep deleting numbers?

Guest — Sat, 09 Jul 2016 13:36:12 GMT

Yeah, I have sync enabled, but I don't really delete contacts anywhere. Moreover, some of the numbers keeps deleting themself many times

Re: Why do phonebook keep deleting numbers?

_alexdon_ — Sat, 09 Jul 2016 13:37:52 GMT

Really strange, any filters applied then? You can check under contacts.

Re: Why do phonebook keep deleting numbers?

Guest — Sat, 09 Jul 2016 13:40:36 GMT

I'll check...nope, no filters

Re: Why do phonebook keep deleting numbers?

_alexdon_ — Sat, 09 Jul 2016 13:57:11 GMT

Are you willing to give it a try in safe mode for a couple of days?

Re: Why do phonebook keep deleting numbers?

Guest — Sat, 09 Jul 2016 14:02:00 GMT

I can try

Re: Why do phonebook keep deleting numbers?

RohitTech — Sun, 10 Jul 2016 16:02:18 GMT

I'm facing this issue ever since on kitkat. It was same on lollipop as well. I have disabled all auto sync but still randomly any of my contacts get deleted at any random intervals.