topic Re: Issue with sending SMS in XPERIA archive

Issue with sending SMS

Giftson — Wed, 24 Aug 2016 18:38:38 GMT

I have typed an SMS and added the recipient but still the send option is not enabled. Iam able to receive messages. i have killed the message app and i have started back. tried reboot of device many times. Please suggest.

Re: Issue with sending SMS

Jake-SonyXperia — Thu, 25 Aug 2016 01:24:34 GMT

Hi Giftson,

Welcome to the community,

Try clearing the messaging apps data.

Menu > Settings > Apps > Messaging > Clear Data.

This could also be a network related issue, you should also try downloading the network settings.

Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose network carrier.

let us know how you get on.

Re: Issue with sending SMS

Giftson — Thu, 25 Aug 2016 06:22:37 GMT

I tried.no luck

Re: Issue with sending SMS

Jake-SonyXperia — Fri, 26 Aug 2016 00:06:20 GMT

Try booting the device in to Safemode and let me know if it continues.

Safemode instructions

Re: Issue with sending SMS

Giftson — Sat, 27 Aug 2016 09:01:15 GMT

It doesnt work even in safe mode.

Now when i try the below option i get an error "Please insert sim card"

This could also be a network related issue, you should also try downloading the network settings.

Menu > Settings > More > Internet Settings.

Note: Mobile data works fine. And able to make and receive calls without any problem.

Re: Issue with sending SMS

Jake-SonyXperia — Mon, 29 Aug 2016 00:08:03 GMT

Although Data works fine on the device, you still need to have appropriate settings on the device, this is why I advised to download the Internet settings the way I did.

However the error message tells me this could be the SIM card playing up, can you test with a friend or family members to see if the same issue occurs?

Re: Issue with sending SMS

Giftson — Mon, 29 Aug 2016 05:41:20 GMT

Thanks for ur support. I did a Factory reset of the phone and that did the trick. Now its working fine!!!

Re: Issue with sending SMS

Jake-SonyXperia — Tue, 30 Aug 2016 01:14:04 GMT

Great glad to hear it.