topic Re: Whatsapp badge counter not working in XZ Series

Whatsapp badge counter not working

SpicyMochi — Mon, 26 Jun 2017 06:03:42 GMT

I have this issue on my XZ Premium.

Notification comes in just fine, however dosen't show the unread message counter on the whatsapp icon itself like how it does on my Xperia XZ.

Models with working whatsapp badge counter

Xperia XZ Dual F8332

Android 7.1.1

Build 41.2.A.2.223

Not working whatsapp badge counter

Xperia XZ Premium Dual G8142

Android 7.1.1

Build 45.0.A.5.1

Re: Whatsapp badge counter not working

schickel — Mon, 26 Jun 2017 06:31:24 GMT

On my older phones XPERIA S and XPERIA Z1 it does also not work - it's not implented.

I'm using Nova Launcher Beta 5.3 with Google Companion in Version 1.1 (with Google Now). This is similar to the xperia launcher and you can activate all the badges wit TeslaUnread.

Re: Whatsapp badge counter not working

SpicyMochi — Mon, 26 Jun 2017 07:35:29 GMT

Thanks for the suggestion.

I do prefer Sony to fix it instead.

My Xperia XZ badge works just fine on stock Xperia Home launcher.

But not on the XZ Premium...

Re: Whatsapp badge counter not working

Uliwooly — Mon, 03 Jul 2017 22:03:49 GMT

@SpicyMochi @schickel

it has been asked before

/t5/Xperia-Z3/Notification-badge-counter/m-p/847409

Re: Whatsapp badge counter not working

SpicyMochi — Mon, 03 Jul 2017 23:00:10 GMT

Thanks for the link. I read through it.

Still does not explain why the badge work on my previous Xperias but not the XZ Premium.

Anyway, I did a little digging aroud and this issue seem to be related to the Xperia Home being moved to the Play Store. Those models that can access it through Play Store has the badge not working. This include models such as XA1, XA1 Ultra, XZs and XZ Premium.

Older models such as Xperia XZ, Z5, Z3+ works by default.

Re: Whatsapp badge counter not working

Karim — Mon, 03 Jul 2017 23:15:35 GMT

What I don't understand is Why Viber has badge counter and Whatsapp doesn't ?

Whatsapp notification

LucaBert86 — Wed, 09 Aug 2017 12:38:44 GMT

Do someone have problem with the counter notification in the icon of WhatsApp? How can I fix that problem?? For the SMS service no problem, it shows the notification in the icon, but not for WhatsApp! Thanx

Re: Whatsapp notification

Maniax1 — Thu, 17 Aug 2017 20:50:55 GMT

Same issue here. It's a bug that Sony must fix please

Re: Whatsapp notification

Uliwooly — Thu, 17 Aug 2017 21:19:07 GMT

@Maniax

Check my above reply

Re: Whatsapp notification

Maniax1 — Fri, 18 Aug 2017 13:14:40 GMT

Thanks. Still think Sony should fix this

Re: Whatsapp notification

tintec — Sun, 12 Nov 2017 01:24:46 GMT

confirmed not working on xa1 plus as well. Viber badge count works but not on other apps... Sony please fix. not willing to use app launchers