topic Re: Wifi and bluetooth connection problem in XZ Series

Wifi and bluetooth connection problem

HenkJan15 — Mon, 30 Oct 2017 07:38:08 GMT

After using the phone for almost a month I noticed a regular Bluetooth failure: a connection with other music devices can not be made completly, music is fine, but the other device can nog control the phone. A restart solves this problem for a few days. This has happend with my old jvc car radio (which I probably could have expected), but also with my Sony mdr1000x (which I have been using for almost a year without any problems)

Wifi has abother problem: after losing connection (I did turn off the wifi on my phone, or the signal itself fails) the phone often can not get the connection back. A reboot solves this problem. It has never happend after losing the signal due to getting out off reach, connecting when I am getting within signal reach always goes automatic then.

Again: a reboot solves both problems, but a software update should be able to prevent them and would be appreciated.

Re: Wifi and bluetooth connection problem

quattronic — Mon, 06 Nov 2017 20:05:27 GMT

Same problem with my XZ1C. Hope we get a update soon...

Re: Wifi and bluetooth connection problem

SunnyEricsson — Fri, 10 Nov 2017 14:23:07 GMT

yes same

Re: Wifi and bluetooth connection problem

HenkJan15 — Wed, 22 Nov 2017 19:48:52 GMT

When I reported this problem I did expect to meet some Sony employed moderator here, who can acknowledge the problem and report it to the technical crew. But that does not seem to be the case.

Can anyone tell me how this forum works? Only product users chatting with each other and sometimes a lost moderator to reply on a few simple cases where the other users could be as helpful? That does sound like a stupid question, even to me, but it is how I do experience this forum. So let's just ask the stupid question...