xperia xz data backup while it powered off

SD01 — Mon, 30 Oct 2017 10:20:36 GMT

All of the sudden my xperia z touch screen just died so i tried to force restart option but the problem continues unfortunately now i cant get through my password screen and i need to back up my data so i cant go through with the companion repair option !!!! is there a way to get my data ?!!!!!!!

Re: xperia xz data backup while it powered off

Jonas — Thu, 02 Nov 2017 07:28:10 GMT

Hi @SD01, sorry to hear about this.

If you can still power on the device and the display is working, you can with the help of a OTG adapter connect a USB mouse to your device and unlock the SIM and/or screen lock.

I wrote a guide for this that you can find on the link below.

/t5/FAQ/How-to-perform-a-backup-transfer-data-when-the-touch-screen-isn/m-p/1212631

Let me know if that helps and if you could clarify which phone model that you are using since you mention Xperia XZ in the subject, but Xperia Z in the actual post, that way I can move the post to the correct place here at our forum and other users with the same question can easily find an answer!

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xperia xz data backup while it powered off

Re: xperia xz data backup while it powered off