https://community.sony.rs/t5/xz-series/cannot-download-4k-on-amazon-prime-video-even-if-my-internet/m-p/3582118#M26709 <P>I just got my XZP today and same with me, if i start a stream it says UHD for a second then changes to HD.&nbsp; I have a 40mbps connection so not a bandwidth issue.&nbsp; Have you had any luck with a fix?</P> Thu, 16 Nov 2017 19:41:59 GMT nessie2 2017-11-16T19:41:59Z https://community.sony.rs/t5/xz-series/cannot-download-4k-on-amazon-prime-video-even-if-my-internet/m-p/3582117#M26708 <P>Hello, I downloaded a copy of grand tour which supoosed to be 4k, but adter downloading, it says 1080p hd only, any solution on this?&nbsp;</P> Mon, 06 Nov 2017 07:35:56 GMT https://community.sony.rs/t5/xz-series/cannot-download-4k-on-amazon-prime-video-even-if-my-internet/m-p/3582117#M26708 Svenskaz01 2017-11-06T07:35:56Z https://community.sony.rs/t5/xz-series/cannot-download-4k-on-amazon-prime-video-even-if-my-internet/m-p/3582118#M26709 <P>I just got my XZP today and same with me, if i start a stream it says UHD for a second then changes to HD.&nbsp; I have a 40mbps connection so not a bandwidth issue.&nbsp; Have you had any luck with a fix?</P> Thu, 16 Nov 2017 19:41:59 GMT https://community.sony.rs/t5/xz-series/cannot-download-4k-on-amazon-prime-video-even-if-my-internet/m-p/3582118#M26709 nessie2 2017-11-16T19:41:59Z