topic Re: My Sony XZ is not straight in XZ Series

My Sony XZ is not straight

calcu — Mon, 06 Nov 2017 15:34:33 GMT

Hi. I bought my sony xz nearly 6 month ago and never dropped my phone or sit on it. I use my stuff carefully. Today I relaized my phone is not straight. It is not very obivious, I just relaized it when I put it on table. Left upper corner is a bit more higher and phone wobble like unbalanced chair when I touch this corner. Is it normal for Sony XZ or did my phone get any damage?

Re: My Sony XZ is not straight

ChloeS — Mon, 06 Nov 2017 23:31:55 GMT

Hi @calcu

Welcome to the community!

No, it is not normal for the handset to be bent, or curved the way you have explained.

This is not something that would happen to the handset by itself, however the best course of action to have this resolved would be to get in contact with your Local support.

Good luck

Re: My Sony XZ is not straight

calcu — Tue, 07 Nov 2017 02:54:14 GMT

Thanks I will.

Re: My Sony XZ is not straight

ChloeS — Tue, 07 Nov 2017 23:55:49 GMT

Hi @calcu

No problem, if you need further help please let me know

Re: My Sony XZ is not straight

kryptonianguy08 — Wed, 08 Nov 2017 00:09:12 GMT

I don't think this compromises waterproofing though as I've had my phone wet for uncountable times and haven't experienced any issues yet, although I think the bending may be due to the side bars of the phone which are unfortunately made of plastic rather than metal.

Re: My Sony XZ is not straight

calcu — Thu, 09 Nov 2017 15:34:13 GMT

I regret for not waiting a little bit more and buy an XZ1. I think its metal body wont let this kind of bending and looks, feels much better.