https://community.sony.rs/t5/xz-series/lock-screen/m-p/3582416#M26854 <P>If there was a way around it, it would not be a lock screen of any use.</P><P>You have back up turned on?&nbsp; If so....</P><P>However... have you tried&nbsp;<A href="http://www.google.com/android/devicemanager" target="_blank" rel="nofollow noopener noreferrer">http://www.google.com/android/devicemanager</A></P><P>the android device manager to change things via your google login ?&nbsp; The following might work from that screen (<A href="http://trendblog.net/how-to-bypass-android-phone-lock-screen-pattern-pin-password/" target="_blank" rel="nofollow noopener noreferrer">http://trendblog.net/how-to-bypass-android-phone-lock-screen-pattern-pin-password/</A>)</P><OL><LI>In the ADM interface, select the device you need to unlock</LI><LI>Select ‘Lock’</LI><LI>In the appearing window, enter a temporary password. You don’t have to enter a recovery message. Now click ‘Lock’ again.</LI><LI>If successful, you should see a confirmation below the box with the buttons Ring, Lock and Erase.</LI><LI>On your phone you should now see a password field in which you should enter the temporary password. This should unlock your phone.</LI><LI>Now, before you go on with your life, go to your phone’s lock screen settings and disable the temporary password</LI></OL> Mon, 06 Nov 2017 17:57:24 GMT ezy2ezy 2017-11-06T17:57:24Z https://community.sony.rs/t5/xz-series/lock-screen/m-p/3582415#M26853 <P>I can't get into my phone, I am certain I have not changed the lock screen PIN but it is not being accepted. Vodaphone were most unhelpful simply saying it would need factory reset and wipe all data. How do I get into my phone and not loose all my data?</P> Mon, 06 Nov 2017 16:21:54 GMT https://community.sony.rs/t5/xz-series/lock-screen/m-p/3582415#M26853 GFBG 2017-11-06T16:21:54Z https://community.sony.rs/t5/xz-series/lock-screen/m-p/3582416#M26854 <P>If there was a way around it, it would not be a lock screen of any use.</P><P>You have back up turned on?&nbsp; If so....</P><P>However... have you tried&nbsp;<A href="http://www.google.com/android/devicemanager" target="_blank" rel="nofollow noopener noreferrer">http://www.google.com/android/devicemanager</A></P><P>the android device manager to change things via your google login ?&nbsp; The following might work from that screen (<A href="http://trendblog.net/how-to-bypass-android-phone-lock-screen-pattern-pin-password/" target="_blank" rel="nofollow noopener noreferrer">http://trendblog.net/how-to-bypass-android-phone-lock-screen-pattern-pin-password/</A>)</P><OL><LI>In the ADM interface, select the device you need to unlock</LI><LI>Select ‘Lock’</LI><LI>In the appearing window, enter a temporary password. You don’t have to enter a recovery message. Now click ‘Lock’ again.</LI><LI>If successful, you should see a confirmation below the box with the buttons Ring, Lock and Erase.</LI><LI>On your phone you should now see a password field in which you should enter the temporary password. This should unlock your phone.</LI><LI>Now, before you go on with your life, go to your phone’s lock screen settings and disable the temporary password</LI></OL> Mon, 06 Nov 2017 17:57:24 GMT https://community.sony.rs/t5/xz-series/lock-screen/m-p/3582416#M26854 ezy2ezy 2017-11-06T17:57:24Z