topic Appstore disappeared in XZ Series

Appstore disappeared

Markyswe — Thu, 09 Nov 2017 03:54:32 GMT

Hello.

My appstore seems to have disappeared (lol).. I can't find it anywhere. Tips? Trix? Would be appreciated

Sincerely, Mark

Re: Appstore disappeared

Jonas — Thu, 09 Nov 2017 08:40:18 GMT

Hi @Markyswe, That sounds very strange, sorry to hear about this.

To start with, could you please check if the Google Play store application is enabled in your phone. You can do so if you go to, Settings > Apps & notifications > App info > Google Play store. If it does say "disabled" next to it, tap on it and then tap on "Enable".

If it is already enabled, and it is missing from your home screen, tap on "Apps" on your home screen and tap on the "Search applications" line at the top of the application screen and search for "Play store/Google Play" and see if you can find the icon. If you can, tap and hold on it and drag it to the top of the screen where it says "Add to home screen".

Let me know if that helps!

Re: Appstore disappeared

Markyswe — Thu, 09 Nov 2017 11:59:27 GMT

It was disabled, now it's enabled. Thank very much :)! Have a great day!

Re: Appstore disappeared

Jonas — Mon, 13 Nov 2017 15:08:50 GMT

Hi again @Markyswe!

You're very welcome and same to you!