topic Re: So Sony, are you serious? Time reset when start up from 'required password when start up'. in XZ Series

So Sony, are you serious? Time reset when start up from 'required password when start up'.

karcerkk — Thu, 09 Nov 2017 21:46:58 GMT

After updated to 47.1.A.5.51 on XZ Premium, the phone clock still back to 1970s after restart. If the option 'required password when turn on' is off, it's just fine and show proper time. But 'required password when turn on' is on, the phone clock will reset, any help?

Note: Factory reset and software repair via Xperia Companion are not helpful.

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

19667 — Fri, 10 Nov 2017 03:01:34 GMT

this is for your security purpose. if you not like it you can turn it off.

go to settings >> Lock Screen & Security >> Screen Lock ( don't press setting icon, only click the screen lock. >> then draw your patten or Type the password >> then click the patten or password whats the way you want to lock your device. >> after clicking that it shows secure stat up. then you can click no or yes. if you click no you will not get password when stats up. if you click yes you have to enter the password.

please note what kind of way you use you have to put one time password or patten once you restart or start your device. you cant you fingerprint without entering password or patten in 1st starts up. that's mean if you restart your device you will on locks screen but you cant yous fingerprint at that time it required the password or patten.

but you can avoid that startup password required in above solution.

Don't forget to give Kudos.

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

karcerkk — Fri, 10 Nov 2017 14:30:26 GMT

So Sony just leave the bug behind and end up persuading users with a 'solution'?

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

19667 — Fri, 10 Nov 2017 15:03:13 GMT

cant understand why you are talking?

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

Tuerkay — Fri, 10 Nov 2017 16:56:18 GMT

Try a Software repair. I can't reproduce this Problem on my phone

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

karcerkk — Fri, 10 Nov 2017 22:45:59 GMT

/t5/Xperia-XZ/Phone-Clock-resets-after-Reboot-7-0/td-p/1183244

The problem on XZ Premium after updated to Oreo is just like this. Even 47.1.A.5.51 can't fix it.

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

karcerkk — Fri, 10 Nov 2017 22:47:58 GMT

SOFTWARE REPAIR IS USELESS. Stop telling me to do so. It's just Sony Mobile programing bug.

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

Tuerkay — Fri, 10 Nov 2017 23:37:23 GMT

oh boi. Stop raging with your capslock. Just a suggestion. I had many problems, a software repair couldn´t fix, until the last update. Then suddenly some things changed.

If it doesn´t help in your case, talk to your local dealer or the online store you bought the phone.

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

karcerkk — Sat, 11 Nov 2017 13:17:30 GMT

So will Sony deal with this with software update?

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

karcerkk — Tue, 14 Nov 2017 09:44:40 GMT

Any help?

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

Tuerkay — Tue, 14 Nov 2017 10:59:12 GMT

Since a Software Reset doesn't help, Talk to your local dealer about a repair

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

Qatrium — Tue, 14 Nov 2017 11:23:19 GMT

I don't think he even tried.

Re: So Sony, are you serious? Time reset when start up from 'required password when start up'.

manuel88 — Wed, 15 Nov 2017 08:17:07 GMT

i don't know what sony is doing instead of solving the issues. its almost 9 months after the xzp launch still some major bugs not fixed. next year they will launch new phone and will forget xzp issues. why sony not listening to users feedback nor try to comment , my. last phone from sony.