topic Re: Urgent help please in XZ Series

Urgent help please

AdrianQuartz — Sat, 25 Nov 2017 10:44:33 GMT

Update to Oreo , tested 3d creator, phone froze, enter boot loop for 30 mins... At least can get to enter pin screen, enter pin, correct > xperia logo freeze, reboot

Tried repair using companion... see sony logo > screen vibrates with green blue led flicker, repear...omfg...

Re: Urgent help please

AdrianQuartz — Sat, 25 Nov 2017 11:41:53 GMT

Currently doing pc companion repair for the 10th time.

Anyone?

Re: Urgent help please

Qatrium — Sat, 25 Nov 2017 11:44:09 GMT

@AdrianQuartz

Does your phone gets recognized by Xperia Companion? You need your phone switched off when connecting it for repair. You can force your phone to shut down but pressing and holding Volume Up and Power buttons for at least 10 seconds.

Re: Urgent help please

AdrianQuartz — Sat, 25 Nov 2017 11:47:51 GMT

Dear Questor

It doesnt, however, windows does? (shows eject xz premium under usb devices)

Also, Xperia developers flashtool recognises it but i cant use that to fix as its locked bootloader and I wouldnt want to break warranty by trying that.

I did a repair using the phone not detected tick box anyways... still trying...

I think this has to be a first for me in a phone update

Re: Urgent help please

AdrianQuartz — Sat, 25 Nov 2017 11:51:24 GMT

Just finished another repair.. same loop de loop

Exact thing that happens after a repair

Turn on phone > Sony logo > Xperia animation > Shows an "Encrypting phone" screen which shows time left 0:00 seconds > powered and android screen > black screen, vibrate, blue led, green led green again i think, go back to Turn on phone step loop de loop

Re: Urgent help please

Aegonv — Sun, 26 Nov 2017 19:59:54 GMT

Do not use pc companion, use xperia companion

Re: Urgent help please

RickyGrizutti — Tue, 03 Jul 2018 01:28:33 GMT

I have the same problem. Any help please?