https://community.sony.rs/t5/xz-series/triangle-with-tools/m-p/3600032#M35371 <P>Hi my phone has recently started showing a triangle with tools in it when restarting and it's has now started turning its self off <SPAN class="lia-unicode-emoji" title=":mobile_phone_off:"><span class="lia-unicode-emoji" title=":mobile_phone_off:">📴</span></SPAN> on its own it is an Xperia XZ1</P> Tue, 17 Jul 2018 22:48:21 GMT TIAA 2018-07-17T22:48:21Z https://community.sony.rs/t5/xz-series/triangle-with-tools/m-p/3600032#M35371 <P>Hi my phone has recently started showing a triangle with tools in it when restarting and it's has now started turning its self off <SPAN class="lia-unicode-emoji" title=":mobile_phone_off:"><span class="lia-unicode-emoji" title=":mobile_phone_off:">📴</span></SPAN> on its own it is an Xperia XZ1</P> Tue, 17 Jul 2018 22:48:21 GMT https://community.sony.rs/t5/xz-series/triangle-with-tools/m-p/3600032#M35371 TIAA 2018-07-17T22:48:21Z https://community.sony.rs/t5/xz-series/triangle-with-tools/m-p/3600033#M35372 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1171251">@TIAA</A></P><P>I'd suggest that you perform a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to <A href="https://community.sony.co.uk/t5/c-sonymobile/backup+using+Xperia+Companion/pd-p/Xperia_Companion_Backup_Restore" class="lia-product-mention" data-product="192-1">backup using Xperia Companion</A>, but preferably without adding apps or settings to the backup.</P><P>Follow the steps given in blue links, and keep us updated.</P> Wed, 18 Jul 2018 04:41:19 GMT https://community.sony.rs/t5/xz-series/triangle-with-tools/m-p/3600033#M35372 Qatrium 2018-07-18T04:41:19Z