topic Re: Update pending in XZ Series

Update pending

Stolli57 — Thu, 14 Jun 2018 19:02:20 GMT

Updates Support und What s New werden nicht ausgeführt.. Netz wird überprüft.. Update aber nicht ausgeführt. Mehrfach probiert. Habe nur mobile Verbindung .. kein WLAN. Kann jemand helfen ??? Danke.

Updates Support and What's New are not running. Network is being checked. Update but not running. Tried several times. Have only mobile connection .. no Wi-Fi. Can someone help ??? Thank you.

Re: Update pending

NunoSEN2 — Thu, 14 Jun 2018 22:35:43 GMT

Hi @Stolli57;

I can see you have "data save" enabled, try disable it and press update.

See also top right 3 dots >Settings if you have only with wifi, try changing the settings to activated.

Re: Update pending

Stolli57 — Fri, 15 Jun 2018 08:46:47 GMT

Thank you very much!!! It was the "Data save modus" .. I disable this Funktion and the update was running. Super. Thanks for help. Have a nice day!!!

Re: Update pending

Stolli57 — Fri, 15 Jun 2018 08:47:42 GMT

@NunoSEN2 wrote:
Hi @Stolli57;
I can see you have "data save" enabled, try disable it and press update.
See also top right 3 dots >Settings if you have only with wifi, try changing the settings to activated.

Thank you very much!!! It was the "Data save modus" .. I disable this Funktion and the update was running. Super. Thanks for help. Have a nice day!!!

Re: Update pending

Orbrasax — Sat, 24 Aug 2019 06:58:22 GMT

Go to Settings > System > Advanced >Reset Options >Reset App Preferences

After this try updating again. It should work 100% if you network is working.