topic Re: New Xperia XZ - Endless system update loop in XZ Series

New Xperia XZ - Endless system update loop

ArielRose98 — Tue, 26 Jun 2018 21:54:55 GMT

I received my brand new Sony XZ this morning and since I've been stuck in an endless system update loop that has achieved nothing. The Android version hasn't budged, the software version number hasn't changed. The moment I run an update it restarts the phone and then prompts the exact same update again. How do I resolve this as it's very frustrating when I've not had the phone even 24 hours.

Re: New Xperia XZ - Endless system update loop

Uliwooly — Tue, 26 Jun 2018 22:23:19 GMT

@ArielRose98

time to repair the phone with XC

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: New Xperia XZ - Endless system update loop

ArielRose98 — Tue, 26 Jun 2018 22:26:05 GMT

I only received the phone at 11am this morning though. What is there to repair when it's only been out of the box 12 hours?

Re: New Xperia XZ - Endless system update loop

Uliwooly — Tue, 26 Jun 2018 22:44:33 GMT

@ArielRose98

Got it, I've seen this before, update after update, not sure why it doesn't just installed the latest update, but could you try XC to install the latest update instead of OTA updates?

Re: New Xperia XZ - Endless system update loop

ArielRose98 — Tue, 26 Jun 2018 23:27:13 GMT

Yes I'm trying it through XC now. Making some progress as it doesn't seem to be repeating the same update. Just irritating that it's now running every update thats ever existed to date instead of the most recent. Can see this taking a while if it works.