topic Re: Folder SD\Android\Data cant view on windows in XZ Series

Folder SD\Android\Data cant view on windows

Rubex — Thu, 05 Jul 2018 09:29:44 GMT

I can not see the folder on windows, I tried all the possible solutions found on the internet.
If I insert the sd on a samsung or a huawei, on windows I normally see the folder.

The only present folder is "media", if I try from the smartphone I see all folders.

Re: Folder SD\Android\Data cant view on windows

Qatrium — Thu, 05 Jul 2018 10:06:19 GMT

@Rubex

Do you choose File Transfer protocol when you connect your phone to the PC?

Re: Folder SD\Android\Data cant view on windows

Rubex — Thu, 05 Jul 2018 10:08:48 GMT

obviously, otherwise I could not access the sd/folder

Re: Folder SD\Android\Data cant view on windows

Qatrium — Thu, 05 Jul 2018 10:16:11 GMT

@Rubex

This SD card actually belongs to the XZ2? And does it have apps installed on it?

Re: Folder SD\Android\Data cant view on windows

Rubex — Thu, 05 Jul 2018 11:20:45 GMT

Yes, installed when I bought the phone, formatted many times, there are applications installed, the related folders app display only from the smartphone

Re: Folder SD\Android\Data cant view on windows

Rubex — Fri, 06 Jul 2018 08:26:49 GMT

If I insert the microSD into an adapter from windows I see all the folders.
So it's a phone problem.
I ask the owners, kindly, you tell me if from your smartphone displayed "data" (SD \ Android \ Data)

Re: Folder SD\Android\Data cant view on windows

Jetzu — Sun, 08 Jul 2018 10:48:17 GMT

As far as I know, you cannot move apps to SD card in your phone...

/t5/Xperia-XZ2/XZ2-apps-to-sd-card/m-p/1314017/highlight/true#M294

So, android/data folder should not be present in Sd card but in the internal storage

Re: Folder SD\Android\Data cant view on windows

Rubex — Mon, 09 Jul 2018 07:03:59 GMT

This is not my problem.
I do not understand why if I connect the phone to the PC I do not see this folder.
If I use other phones or I enter it directly instead I display it

Re: Folder SD\Android\Data cant view on windows

Qatrium — Mon, 09 Jul 2018 07:08:19 GMT

@Rubex

It can be some kind of protection or access control, as if the phone is hiding it to ensure nothing gets deleted or moved. What app are you using to browse for it?

Re: Folder SD\Android\Data cant view on windows

Rubex — Mon, 09 Jul 2018 07:15:50 GMT

App???

Pls read first post...

Re: Folder SD\Android\Data cant view on windows

Qatrium — Mon, 09 Jul 2018 07:48:41 GMT

@Rubex

You got me confused there. But I guess your point is clear now. You can't view the Android/data folder from your XZ2 when connected to a PC via MTP mode, while you can view it if you remove the SD card from XZ2 and place it in another phone or adapter.

At the moment, I'm unable to test the same with my XZ2 as I'm using it with dual SIM cards and no SD card. I'll try to test it later.

Re: Folder SD\Android\Data cant view on windows

Rubex — Mon, 09 Jul 2018 07:52:35 GMT

Right, my xz2 is single sim, thanks.

Re: Folder SD\Android\Data cant view on windows

Qatrium — Tue, 17 Jul 2018 09:45:36 GMT

@Rubex

I'll try to escalate this issue for you.