topic Xz2 sim problem in XZ Series

Xz2 sim problem

Krolique — Wed, 21 Aug 2019 11:49:15 GMT

Hello everyone,

After last software update one problem started to annoy me. Once per day both sim cards turns off. Needs to take them out then in and restart the phone. After that it works fine till next day. 2 sims I started to use after last update. Before that was using only one sim, but this problem also took place, but rarely. Once per months, I guess.

Re: Xz2 sim problem

MarlonUk1 — Wed, 21 Aug 2019 12:50:52 GMT

hello ,

can you check if there are any physical defects on the sim tray or the sim card itself..

next, try to check your network settings, contact your network provider for the right settings

lastly try to perform a software repair using Xperia Companion after doing a back up

Re: Xz2 sim problem

Pavelrad — Wed, 04 Sep 2019 17:02:01 GMT

Similar problem. I reboot the phone several times a day. With the replacement of the mobile operator, the problem is not solved. When will the update be released? There was no such problem until the last update.