https://community.sony.rs/t5/xz-series/fingerprint/m-p/3631022#M50163 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1259172">@Mirik</A>, let me see if I can help out here.</P><P>Is it possible that you have enabled <A href="https://support.sonymobile.com/global-en/xperiaxz1compact/userguide/unlocking-your-device-automatically/#gref" target="_self" rel="nofollow noopener noreferrer">Smart lock</A> on your phone?&nbsp;<SPAN>The Smart Lock feature makes unlocking your device easier by letting you set it to unlock automatically in certain situations. You can keep your device unlocked, for example, when it’s connected to a Bluetooth device or when you’re carrying it with you.&nbsp;</SPAN></P><P><SPAN>To check whether you have Smart lock enabled or not, go to Settings &gt; Lock screen &amp; security &gt; Smart Lock.</SPAN></P><P><SPAN>Let me know how it goes!&nbsp;</SPAN></P> Thu, 29 Aug 2019 08:06:02 GMT Martin1 2019-08-29T08:06:02Z https://community.sony.rs/t5/xz-series/fingerprint/m-p/3631021#M50162 <P>I have serious issues with fingerprint scener. I have only my thumb as fingerprint but sometimes when I quickly press power button with other finger it write that it didn't recognise my fingerprint and after swipe up phone is unlocked. Can somebody help me?</P> Wed, 28 Aug 2019 20:06:37 GMT https://community.sony.rs/t5/xz-series/fingerprint/m-p/3631021#M50162 Mirik 2019-08-28T20:06:37Z https://community.sony.rs/t5/xz-series/fingerprint/m-p/3631022#M50163 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1259172">@Mirik</A>, let me see if I can help out here.</P><P>Is it possible that you have enabled <A href="https://support.sonymobile.com/global-en/xperiaxz1compact/userguide/unlocking-your-device-automatically/#gref" target="_self" rel="nofollow noopener noreferrer">Smart lock</A> on your phone?&nbsp;<SPAN>The Smart Lock feature makes unlocking your device easier by letting you set it to unlock automatically in certain situations. You can keep your device unlocked, for example, when it’s connected to a Bluetooth device or when you’re carrying it with you.&nbsp;</SPAN></P><P><SPAN>To check whether you have Smart lock enabled or not, go to Settings &gt; Lock screen &amp; security &gt; Smart Lock.</SPAN></P><P><SPAN>Let me know how it goes!&nbsp;</SPAN></P> Thu, 29 Aug 2019 08:06:02 GMT https://community.sony.rs/t5/xz-series/fingerprint/m-p/3631022#M50163 Martin1 2019-08-29T08:06:02Z