topic Nat west banking app not downloading in XZ Series

Nat west banking app not downloading

Bella1961 — Sun, 15 Sep 2019 11:55:27 GMT

My Nat west app wasn't working, so I removed it, and tried to reinstall it. Now it will not install at all

Re: Nat west banking app not downloading

Jonas — Thu, 19 Sep 2019 13:06:55 GMT

Hi @Bella1961, sorry to hear that.

Are you able to download other applications from the Google Play store and it just this application that doesn't work?

Do you receive any error messages while trying to download and install it?

A good place to start is by clearing the data for the Google Play store. To do this, go to Settings > Apps & notifications > See all xx apps > Google Play Store > Storage > Clear data > OK.

Let me know if that helps!

Re: Nat west banking app not downloading

Bella1961 — Thu, 19 Sep 2019 20:59:57 GMT

Thanks Jonas for getting back to me. Did as you suggested, and it's now on. Happy days

Re: Nat west banking app not downloading

Jonas — Tue, 24 Sep 2019 12:19:04 GMT

@Bella1961, perfect!

Have a nice day and let me know if there is anything else you need help with!