topic Flickering screen in XZ Series

Flickering screen

Otto5 — Sun, 04 Aug 2019 02:41:04 GMT

Flickering screen

Re: Flickering screen

Strampke — Sun, 04 Aug 2019 15:19:02 GMT

Hi @Otto5

It would be helpfull if you can explain a bit more of your problem.

Is it still relevant or was it temporary?

Re: Flickering screen

Otto5 — Sun, 04 Aug 2019 21:55:59 GMT

It is constant. I can't use it to read anything. I've turned it off over night and recharged it, several times. It even flickers whilst showing the battery charge icon

Re: Flickering screen

Strampke — Mon, 05 Aug 2019 17:07:50 GMT

What you're saying is that your phone is useless.

Then it's time to contact Sony Support.

You can find all information needed in the Support App (hope you're able to read it)

Re: Flickering screen

Otto5 — Mon, 12 Aug 2019 07:24:28 GMT

Contacted Sony support.

They suggested a software repair or if that didn't work a hardware problem and to package up the tablet and send to them.

The problem eased a bit and flickering was intermittent

My technical consultant tried the softwsre repair but that hasn't resolved the problem. So I am considering other options

Re: Flickering screen

Bennett5 — Fri, 23 Aug 2019 09:03:17 GMT

Screen flickering in Windows 10 is usually caused by an incompatible app or display driver. To determine whether an app or driver is causing the problem tellsubway, check to see if Task Manager flickers. Then, based on that information, you'll need to either update the app or the display driver.