https://community.sony.rs/t5/xz-series/headset-not-supported/m-p/3647644#M54654 <P>&nbsp;I keep getting a "Headset Not Supported" pop-up error when I connect the same pair of headphones that have worked perfectly until now.&nbsp;</P><P>I read another post that recommended reinstalling Smart Connect. It wasn't even on my phone, so I installed that and now my headphones work 1 in every 50 to 100 times I plug them in. On the successful attempts, Smart Connect recognizes the headphones being plugged in.&nbsp;</P><P>These headphones have the standard two connector lines on the plug, which I believe denote a stereo connection. I did find a work around by using an 1/8" to 1/8" adapter; the male plug has 3 connection lines. I'm not sure if the phone randomly decided that it wants that third line or what, but I'd really like to figure out what is going on.&nbsp;</P><P>Has anyone run into this and found an actual fix? I don't like having to rely on that adapter piece, as it's just another thing I have to carry around with me. It's also small n easy to lose, especially when drunk... and yes, I already lost it!</P><P>&nbsp; Thanks.</P> Fri, 04 Oct 2019 13:24:30 GMT MustangMartigan 2019-10-04T13:24:30Z https://community.sony.rs/t5/xz-series/headset-not-supported/m-p/3647644#M54654 <P>&nbsp;I keep getting a "Headset Not Supported" pop-up error when I connect the same pair of headphones that have worked perfectly until now.&nbsp;</P><P>I read another post that recommended reinstalling Smart Connect. It wasn't even on my phone, so I installed that and now my headphones work 1 in every 50 to 100 times I plug them in. On the successful attempts, Smart Connect recognizes the headphones being plugged in.&nbsp;</P><P>These headphones have the standard two connector lines on the plug, which I believe denote a stereo connection. I did find a work around by using an 1/8" to 1/8" adapter; the male plug has 3 connection lines. I'm not sure if the phone randomly decided that it wants that third line or what, but I'd really like to figure out what is going on.&nbsp;</P><P>Has anyone run into this and found an actual fix? I don't like having to rely on that adapter piece, as it's just another thing I have to carry around with me. It's also small n easy to lose, especially when drunk... and yes, I already lost it!</P><P>&nbsp; Thanks.</P> Fri, 04 Oct 2019 13:24:30 GMT https://community.sony.rs/t5/xz-series/headset-not-supported/m-p/3647644#M54654 MustangMartigan 2019-10-04T13:24:30Z