topic Re: Do not disturb mood in XZ Series

Do not disturb mode enabled during calls

Vooki — Fri, 28 Apr 2017 06:44:40 GMT

It has been some days that when I try to call someone, do not disturb mood goes on and when the call finishes it goes off itself. I restarted the device(xperia xz) and went through the settings but still the same. Does any know what is wrong??

Re: Do not disturb mood

Jonas — Fri, 28 Apr 2017 07:13:48 GMT

Hi @Vooki, welcome to our community!

I have requested some more information regarding this and I will let you know in this thread when I have received it!

Re: Do not disturb mood

darekesp — Fri, 28 Apr 2017 09:19:47 GMT

I have the same issue. I think it's new bug of newest compilation.

Re: Do not disturb mood

Jonas — Fri, 28 Apr 2017 14:21:29 GMT

Hi @darekesp_xz,

I have not received the information that I have requested, but as soon as I do I will let you know!

Have a great weekend!

Do not disturb

TM91 — Fri, 28 Apr 2017 14:33:57 GMT

Hello! After updating Sony XZ to android 7.1.1 mode "Do not disturb" is automatically turned on during the conversation! Does anyone know how to disable it?

(Google translate)

Re: Do not disturb

LebDiabolic — Tue, 02 May 2017 09:15:21 GMT

what do you mean? you are turning it on with your cheek? thats a ringtone silent mode.

Re: Do not disturb

Qatrium — Tue, 02 May 2017 10:41:45 GMT

@Vooki

@LebDiabolic

@TM91

This is an intended feature added by Google in 7.1.1, they received a lot of feedback from people who do not want their phones to buzz on their heads while calling. But they seem to be not aware that some other people WANT THEIR PHONES TO BUZZ, so they didn't add a toggle to deactivate this feature, yet.

There's a thread on Google Code about it here:

https://issuetracker.google.com/issues/37124729

Re: Do not disturb

Jonas — Tue, 02 May 2017 11:33:53 GMT

Hi again @Vooki, @TM91 and @darekesp_xz!

What @Quester wrote is correct.

You may experience that Do not disturb mode is automatically enabled during calls when running on Android™ 7.1. However, this is intentional and not a bug. You can disable Do not disturb mode from the Quick settings menu.

To disable Do not disturb mode

Drag the status bar downwards, then tap Do not disturb.

So if you need to be able to hear notifications during a call, you can disable the Do not disturb mode when you are already in a call.

Do Not Disturb Bug/Problem (Nougat 7.1.1)

Hunaid786 — Sat, 06 May 2017 13:39:17 GMT

Updated my Xperia XZ to Nougat 7.1.1, Firmware/Build number 41.2.A.2.199

Model F8332

Had plethora of bugs, such as WiFi signal dropping, call hanging, Network dropping, LTE unstable, etc.

A major bug was out of all was "Do Not Disturb" turns ON, on its own when placing a phone call, which caused major issue when calling someone or getting a call, total voice drop.

Did a Factory Reset of my device, did NOT restore anything, started a fresh clean boot, still the same bug when calling anyone.

Then connected the phone to my PC and reinstalled the whole firmware via Xperia Companion App, updated the phone back to latest Build, this time I did not sign into any account and started a fresh boot. Called someone to check if the problem of Do Not Disturb was fixed, NO..

Booted into safe mode just to make sure, still the same..

Conclusion : Latest Nougat 7.1.1 update received a few days ago has Do Not Disturb bug which does NOT let me place a phone call or receive one properly.. COME ON SONY.. THIS IS UNACCEPTABLE, my phone has been rendered useless.

P.S. Phone works flawless on previous Build.

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Hunaid786 — Sun, 07 May 2017 06:53:17 GMT

No reply from Sony ?

Typical

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Qatrium — Sun, 07 May 2017 07:00:06 GMT

@Hunaid786

The "Do Not Disturb" on calls is an intended feature added by Google in 7.1.1, and it's NOT a bug from Sony side. Google received a lot of feedback from people who do not want their phones to buzz on their heads while calling. But they seem to be not aware that some other people WANT THEIR PHONES TO BUZZ, so they didn't add a toggle to deactivate this feature, yet.

There's a thread on Google Code about it here:

https://issuetracker.google.com/issues/37124729

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Hunaid786 — Sun, 07 May 2017 07:25:02 GMT

@Quester wrote:
@Hunaid786
The "Do Not Disturb" on calls is an intended feature added by Google in 7.1.1, and it's NOT a bug from Sony side. Google received a lot of feedback from people who do not want their phones to buzz on their heads while calling. But they seem to be not aware that some other people WANT THEIR PHONES TO BUZZ, so they didn't add a toggle to deactivate this feature, yet.
There's a thread on Google Code about it here:
https://issuetracker.google.com/issues/37124729

Are you serious ? People are "OK" with them going into DO NOT DISTURB mode when placing or receiving the call ?
Bravo (Clap Clap)

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Qatrium — Sun, 07 May 2017 07:27:11 GMT

@Hunaid786

For me, I'm indifferent. It causes me no harm and on the other hand, I can live without it.

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Jonas — Mon, 08 May 2017 15:51:36 GMT

Hi @Hunaid786,

As @Quester pointed out, this is how it's supposed to work, its not a bug.

You can still turn Do Not Disturb off during the call if you drag the status bar downwards, then tap Do not disturb.

Re: Do not disturb

Redaz5 — Mon, 03 Jul 2017 10:47:21 GMT

please we want to deactivte this

Re: Do not disturb

Mad_Sharon — Thu, 13 Jul 2017 17:22:50 GMT

Have already done all that still the same

Re: Do not disturb

MaheshK1 — Tue, 18 Jul 2017 11:56:05 GMT

I'm using sbh54 Bluetooth headset..

Every time I have remove my phone from pocket. N scroll down and tap on do not disturb

Same time I forgot to do that and my customer complaining I am not answering the call

It's very irritating

It's not turn off automatically

Re: Do not disturb

babyJ — Thu, 20 Jul 2017 07:12:25 GMT

hi my do not distubr icon still appear even though i hv disabled the function.

please advise

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Mopar5120 — Sat, 22 Jul 2017 02:19:04 GMT

This needs to be done during every single phone call, unfortunately. Is this technically disabling call waiting during a call?!

Re: Do Not Disturb Bug/Problem (Nougat 7.1.1)

Jonas — Tue, 25 Jul 2017 11:57:53 GMT

Hello everyone!

I'm sorry for the late reply, I have been out of office.

@Redaz5, There is no setting to disable this. If you want to disable it you will have to do during the call by dragging down the quick settings menu and tapping on icon for the do not disturb mode.

@Mad_Sharon, I'm afraid that I don't quite understand what you mean. I'm afraid that there is no setting in the phone to disable this since this is Android feature.

@MaheshK, that must be very frustrating. Do you have do not disturb enabled in your phone prior to making / receiving the phone call? It will only remove do not disturb if it wasn't active before the call, otherwise it will revert back to the sound mode that was previously active.

If you could test and see if there is any change when you aren't using your SBH54, I would appreciate it, thanks in advance.

@babyJ, Do you mean that it still visible in the status bar of the phone even if you have disabled it during the call? If that is correct, what does it show in the quick settings menu of the phone?

@Mopar5120, I just tested this out and you still receive the sound when you have call waiting activated, so that feature is not turned off even if the phone is in do not disturb mode during the call.

I will make sure to forward the feedback from all of you regarding this feature internally. However I can't make any promises that this will be changed.