https://community.sony.rs/t5/10-series/screen-dims-when-phone-warm/m-p/3654869#M2253 <P>After watching a video or doing video chat for a long time, the screen dims to about 60 percent and won't go back to 100 percent for a while even though I move the brightness slider all the way to maximum.&nbsp;</P><P>Adaptive brightness is turned off. I also did a factory reset.&nbsp;</P><P>One mobile store staff member told me that this is normal, it's a type of protective mode to protect the LCD screen when it's too warm or has been used for too long.&nbsp;</P><P>I'm not sure I believe him! This is becoming annoying, can someone please offer another explanation or solution to this problem...?&nbsp;</P> Tue, 07 Jan 2020 08:24:42 GMT Cliff21 2020-01-07T08:24:42Z https://community.sony.rs/t5/10-series/screen-dims-when-phone-warm/m-p/3654869#M2253 <P>After watching a video or doing video chat for a long time, the screen dims to about 60 percent and won't go back to 100 percent for a while even though I move the brightness slider all the way to maximum.&nbsp;</P><P>Adaptive brightness is turned off. I also did a factory reset.&nbsp;</P><P>One mobile store staff member told me that this is normal, it's a type of protective mode to protect the LCD screen when it's too warm or has been used for too long.&nbsp;</P><P>I'm not sure I believe him! This is becoming annoying, can someone please offer another explanation or solution to this problem...?&nbsp;</P> Tue, 07 Jan 2020 08:24:42 GMT https://community.sony.rs/t5/10-series/screen-dims-when-phone-warm/m-p/3654869#M2253 Cliff21 2020-01-07T08:24:42Z