topic Re: Sony Xperia 10ii Not connecting to non-Sony headphones in 10 Series

Sony Xperia 10ii Not connecting to non-Sony headphones

es.260 — Sat, 08 Aug 2020 16:29:22 GMT

Hi, I got Sony Xperia 10ii a few days ago and one of the problems seems to be that it does not recognise non-Sony headphones or earphones - I tried Sennheiser and Skull Candy. An old set of Sony earphones seem to work fine. Has anyone had a similar problem and found a solution? I don't want to twiddle the earphone jack too much in case it stops recognising the Sony earphones too.

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

Strampke — Sat, 08 Aug 2020 22:21:38 GMT

Do you see any difference when you compare the plugs?

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

es.260 — Sun, 09 Aug 2020 09:55:39 GMT

No, they are identical. The headphones work fine with other types of
devices (iPhone, laptop, another android phone)

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

Jess.09 — Mon, 10 Aug 2020 10:34:15 GMT

Did you try to update the phone's software sometimes it helps?

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

es.260 — Mon, 10 Aug 2020 10:40:38 GMT

Thanks, it says there are no updates

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

Jess.09 — Thu, 13 Aug 2020 08:57:02 GMT

Maybe the headphones are just not compatible with the phone.

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

es.260 — Thu, 13 Aug 2020 13:30:11 GMT

Thanks. Does this mean that the phone only works with Sony
earphones/headphones, as I've tried a couple of different brands? I
remember the headphones stating that they are Android - compatible...

Re: Sony Xperia 10ii Not connecting to non-Sony headphones

Jess.09 — Fri, 14 Aug 2020 12:19:07 GMT

Well that depends on the compatibility of the third party headphones with the phone, if it works normally with Sony headphones, then I recommend that you stick to the original Sony headphones instead of the third party ones.