topic Re: Register product Xperia 10 lll in 10 Series

Register product Xperia 10 lll

MERRICK71 — Tue, 29 Jun 2021 10:45:24 GMT

What info do I need to register product? registration not working. Any help would be great.

Thanks.

Re: Register product Xperia 10 lll

Anonymous — Tue, 29 Jun 2021 15:17:49 GMT

How do you register your product exactly ?

Re: Register product Xperia 10 lll

farmor48 — Tue, 29 Jun 2021 17:47:44 GMT

I ask the same in DK - impossible in My Sony; they refer to Xperia app, but no link.

Re: Register product Xperia 10 lll

Anonymous — Wed, 30 Jun 2021 09:53:54 GMT

Hi there,

I tried to register my phone through the phone itself, you can try the same steps:

-Go to Settings> Accounts> + Add accounts> Xperia.

-Sign in with your Sony account by entering the email and password you registered your account with and then follow the screen instructions until you find Done and press on it.

-After pressing on Done, it will switch you back to the accounts list in the settings as now your account should be registered on the device.

To register your product, press on Xperia account from the accounts list> Account details> you will be directed to Sony online website. The device should be added already but, check if you still need to add it or not.

And let us know if these steps worked because they didn't work with me the first time.

Re: Register product Xperia 10 lll

farmor48 — Wed, 30 Jun 2021 12:28:35 GMT

Thanks for Your tip. It worked, at last. Had to change password. But – I still cannot see my new Xperia 10 III on My Sony.
I think the system is not customer friendly. Should be more simple.

Re: Register product Xperia 10 lll

Anonymous — Wed, 30 Jun 2021 12:35:10 GMT

That's Great!

Can you send a screenshot for what you have on the screen so maybe i can help with registering the phone ?

Re: Register product Xperia 10 lll

farmor48 — Wed, 30 Jun 2021 12:43:11 GMT

I tried but it seems that screenshot function is not working; I do not know what to do. No screenshot button, only a 2 finger system!!!! 🤔

Re: Register product Xperia 10 lll

farmor48 — Wed, 30 Jun 2021 12:58:49 GMT

Got it!!! 😁

Re: Register product Xperia 10 lll

Anonymous — Wed, 30 Jun 2021 13:16:05 GMT

I think that means that your device is registered!

Re: Register product Xperia 10 lll

farmor48 — Wed, 30 Jun 2021 14:11:54 GMT

Hope so; but not on my account in My Sony where I have other products registered. Maybe I just have to wait and see - it might take some time before Sony update?
Have a nice day and thanks again for Your help. 🌺

Re: Register product Xperia 10 lll

Anonymous — Thu, 01 Jul 2021 10:59:54 GMT

I believe that phones are registered separately on different part of the account, but as long as you found your device's details after signing in to your Xperia account that means it's registered.

You are most welcome, glad that i could help.