topic Re: Xperia 10 II, continuing problems with sound on the phone in 10 Series

Xperia 10 II, continuing problems with sound on the phone

Northpower98 — Mon, 18 Oct 2021 12:27:45 GMT

I recently posted about problems with adding own soundfile for messages. Thanks to a helpful person on this forum, I solved the problem. Or at least I thought that.

Now the telephone is randomly altering the sounds of my phone which affects both the ring signal and the messages signal. Instead of the two sounds I added, I constantly gets "Scarabeus" as my signal for both incoming calls and messages.

And I don't want "Scarabeus" as my signal. I want the two soundfiles I added and nothing else!

I don't know if this has anything to do with a recent update the phone forced upon me or not. I must admit that I've never encountered such a silly problem on any of my phones before.

I would appreciate any help I can get to solve this problem.

Re: Xperia 10 II, continuing problems with sound on the phone

Lord_viridis — Mon, 18 Oct 2021 12:48:42 GMT

Are the sound files you added on the SD card, or internal storage?

Re: Xperia 10 II, continuing problems with sound on the phone

Northpower98 — Mon, 18 Oct 2021 12:50:41 GMT

I suppose they are in the internal storage, the ringtone signal in the "Ringtones" map and the messages signal in the "Notifications" map.

Re: Xperia 10 II, continuing problems with sound on the phone

Lord_viridis — Mon, 18 Oct 2021 12:53:44 GMT

Then, yes.. it is very odd that they have reverted back to the unwanted selection...

My only advice would be to change them again, and monitor if they change back and think of any apps that might enact such a change.

Do you have any ringtone apps that may have control over the ringtone system?

Re: Xperia 10 II, continuing problems with sound on the phone

Northpower98 — Mon, 18 Oct 2021 12:59:26 GMT

No, I haven't.

What I have are the original soundfiles plus those I added, nothing more.

What I will try to do first is to try to remove all soundfiles, then import and add them again to see what will happen.

Re: Xperia 10 II, continuing problems with sound on the phone

Northpower98 — Mon, 18 Oct 2021 15:31:29 GMT

I tried to uninstall all soundfiles, restart the phone and ten add them again but the problem remains.

OK, the ring signal seems to be working right now but the other one is constantly changed. I alo tried with a third signal, still the same problem.

Do I have to do a total system restart and in that case, how do I save my messages and telephone numbers?

Re: Xperia 10 II, continuing problems with sound on the phone

Northpower98 — Tue, 19 Oct 2021 06:22:24 GMT

It looks like I've made it work now! 😊

Re: Xperia 10 II, continuing problems with sound on the phone

Strampke — Wed, 20 Oct 2021 20:54:40 GMT

Can you share with us what made it work?

Re: Xperia 10 II, continuing problems with sound on the phone

Anonymous — Fri, 22 Oct 2021 15:15:45 GMT

Yeah, it would be really helpful if you let us know how did you manage to sort it out.

Re: Xperia 10 II, continuing problems with sound on the phone

Northpower98 — Wed, 27 Oct 2021 06:02:23 GMT

What I did was that first of all I changed the settings on my phone to sounds which were already on the phone when I bought it.

Then I connected the phone to a computer and deleted the two soundfiles I had imported to the phone.

Then I discomnnected the phone from the computer and restarted the phone.

Then I connected the phone to the computer and re-installed the soundfiles to the phone.

And then I did choose the soundfiles as sound for the phone, one as ringtone and one for messages.

It has been working fine since then. 🙂

Re: Xperia 10 II, continuing problems with sound on the phone

Anonymous — Wed, 27 Oct 2021 15:48:32 GMT

That's Great, glad to hear it worked with you and thank you for sharing it with us