https://community.sony.rs/t5/z-series/z3-headset-problem/m-p/3525096#M100324 <P>Why i cannot connect my headset on my fone?</P> Tue, 18 Apr 2017 01:37:58 GMT Mariamelxian 2017-04-18T01:37:58Z https://community.sony.rs/t5/z-series/z3-headset-problem/m-p/3525096#M100324 <P>Why i cannot connect my headset on my fone?</P> Tue, 18 Apr 2017 01:37:58 GMT https://community.sony.rs/t5/z-series/z3-headset-problem/m-p/3525096#M100324 Mariamelxian 2017-04-18T01:37:58Z https://community.sony.rs/t5/z-series/z3-headset-problem/m-p/3525097#M100325 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/994436">@Mariamelxian</A>,</P><P>I'm sorry to hear that. Have you tried connecting more then one headset to your device? If not I would recommend that you try that. If possible try a Sony original headset with your device. Also is it a wired or bluetooth headset you are trying to connect?</P><P>If the same behavior persists with different headset I'd suggest you try and reboot your device to <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A> to see if the behavior is due one of your downloaded apps as these will be temporarily disabled in this mode.</P><P>If the behavior still persists I would recommend that you try to do a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A> to make sure nothing software related is causing the behavior.</P><P>Let me know how it goes!</P> Tue, 18 Apr 2017 06:08:01 GMT https://community.sony.rs/t5/z-series/z3-headset-problem/m-p/3525097#M100325 Emil 2017-04-18T06:08:01Z