topic Re: The touch screen does not work correctly in Z Series

The touch screen does not work correctly

Alena3561 — Sat, 29 Apr 2017 12:07:37 GMT

The bottom buttons constantly work when I just click something or flip through it. The transition to the factory settings did not give anything. Sony z3 compact.

Re: The touch screen does not work correctly

Uliwooly — Sat, 29 Apr 2017 16:51:12 GMT

@Alena356

Settings > about phone > diagnostics > test > test touchscreen

if your phone has a protective case, film and/or glass, remove them then test the screen.

Re: The touch screen does not work correctly

Alena3561 — Sat, 29 Apr 2017 17:52:15 GMT

I do not have a protective film or glass.When I place the phone in the cold, for a while the screen works fine, then again starts to buggy

Re: The touch screen does not work correctly

Uliwooly — Sat, 29 Apr 2017 18:13:37 GMT

@Alena356

did you tested the touchscreen?

Re: The touch screen does not work correctly

Alena3561 — Sat, 29 Apr 2017 18:17:09 GMT

Yes, the diagnosis does not give anything

Re: The touch screen does not work correctly

Uliwooly — Sat, 29 Apr 2017 19:07:31 GMT

@Alena356

You probably have to get it inspected by your Local support