topic Z5 Premium Charging Problems in Z Series

Z5 Premium Charging Problems

MarwanTukhta — Fri, 12 May 2017 15:45:26 GMT

So my phone just died because the battery is empty all ok, pluged it to the charger and the red light for charging came up all ok, but when it turns on automatically it stops charging and realizes that it had no power so it turns off again and this thing keeps on happening on and on.

Yes i tried deffrent chargers and cabels and no it wont work.

Yes i tried to reset useing all ways possible and no it wont work.

Yes am mad 'cuse this phone is expensive and this is not the first problem i have experinced i also have the headphone jack not working from like 5-6 months ago, the phone have been with me for only 1.5 year.

sorry for ranting.

Re: Z5 Premium Charging Problems

GonzitO — Sat, 27 May 2017 10:38:35 GMT

Have had charging problem for months now and it seems to come down to how phone recognises the cable. If it's USB charger it won't charge and if it's AC-charger is all OK

Photos are taken free minutes apart while plugging and unplugging may AC charger (original). And it must recognised it at USB in some times. Got it up to 50%and now it's only showing USB-charger and not charging... I'll keep on getting to find the problem

Re: Z5 Premium Charging Problems

MarlonUk1 — Sat, 27 May 2017 10:51:16 GMT

you are experiencing a bootloop.

1. charge your device using a wallmount adapter.

2. software repair using Xperia Companion

or after charging try to remove sd card and sim the press power button and volume up