topic Re: Xperia Z3 Plus Heating Problem YouTube Application Problem in Z Series

Xperia Z3 Plus Heating Problem YouTube Application Problem

ssri — Tue, 07 Feb 2017 10:13:12 GMT

I Have Using Sony Xperia z3+ E6553(India) . Recently im updated android 7.0. When I was update my firmware mobile is heating. Im scared about my device because of over heating. And when I was open YouTube suddenly application is running out and application closing. Showing a error msg. What is the problem. Firmware problem r device problem. Pls help me.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

CameronT — Wed, 08 Feb 2017 04:12:46 GMT

Hi @ssri,

Welcome to the community. I am sorry to hear about this.

Can you please test your phone in safe mode and see if the same thing happens?

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

ssri — Sat, 11 Feb 2017 11:38:44 GMT

Thanx for your suggestion . I'm using safe mode also. Same problem repeat again. Once check images normal mode and safe mode.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

CameronT — Tue, 14 Feb 2017 23:12:02 GMT

@ssri,

Try a running a Software Repair using Xperia Companion.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

ssri — Sat, 18 Feb 2017 15:02:43 GMT

Whats Problem With My Xperia. After Updating Nought 7.0 Facing Problem App Crashing, Specially YouTube Closing. Overheating also. Yesterday im updated 32.3.0.A376. Same problem happening with this update also. Please give me a genuine solution. Please help me.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

CameronT — Mon, 20 Feb 2017 00:43:57 GMT

@ssri,

Have you run the software repair yet?

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

ssri — Tue, 21 Feb 2017 05:55:25 GMT

Done Software Repair. Im Using Software Repair With Xperia Companion. But Still Facing Same Problem. Now What I Do. What Happened My Xperia With Nought 7.0. irritating me a New Update.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

CameronT — Wed, 22 Feb 2017 01:10:31 GMT

@ssri,

I am sorry to hear that. I recommend you contact your local support team to arrange an assessment. You can find their contact details in my signature.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

rutvij — Wed, 15 Mar 2017 09:13:54 GMT

I am also facing the same problem after Nougat update and that too while using YouTube App. The other app in which I am facing Heating issue is Camera App. Till Nougat update everyting was fine but after the latest update I am facing many irritants like bluetooth connectivity issue in car, touch sensitivity and this heating issue.

These are well known issues therefore instead of asking us to repair with PC companion and going to service station, Sony should provide concrete update which gets rid of these problems.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

warrior_480 — Thu, 16 Mar 2017 09:05:47 GMT

Hi, i too have a xperia z3+ and facing exactly same problem.it all started after nougat. It becomes so hot, you feel it will damage the screen or any other part. Sony needs to update and fix this issue immediately..

.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

dk_n3 — Sun, 19 Mar 2017 02:51:35 GMT

The truth that SONY should give us new phones (Xperia ZX) as we are confident that we bought quality and when we purchased the X3 + was a scam, phone mid-range price range Ultra ...
Where was the Japanese quality?
The Chinese are eating them alive

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

NaturligaRussin — Sat, 12 Aug 2017 06:59:59 GMT

Hi, I also experience this heating issue on my Z3+ since a couple of months back. Especially noticeable when using Youtube app, but also the camera.

This is new behaviour to me and feels like it must have happened with a phone Software update, since there are several apps that experience the same problem.

Advice please, it's rather annoying not to be able to watch Youtube longer than 5-10 minutes nor using the camera.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

pravi — Sun, 13 Aug 2017 09:30:03 GMT

Guyz.. Easy!! The support Team who's assisting us is kinda crap here wen device gets Older ( some r btr though).. I never relay on them Coz they do loop only 3 terms -xc repair - safe mode - local support!! I was fed-up and tried different regions Rom! Guess wat! I'm satisfied with it!! Running 7.1 ( customized Russia) with 2 annoying bugs (adaptive brightness and misaligned qs layout on landscape)! But I'm happy with the performance '! Loved it though!! End of an era guyz! Hands down for Sony Ericsson team!! They were the utmost innovative team I have ever seen on this planet!! Better shift to compromised ios or wait for some miracles to happen with this crappy Sony software!! I'm looking at u devs... I'm running bug free 7.1 on my 5.1 z1 with some changes to (sys ui) framework!! Hire some efficient staff or give up!! and last but not least.. Stop pasting Googles code and play innovative coz other underrated companies r also doing the same.. 960 fps is a 6 sec gimmick and we ain't gonna fall for it!! If we want android we can go for longer software support device like pixel but we want Sony Ericsson like innovative thinkers!! Not this Sony kinda Google cloners!! Great day

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

a7med9ar3a — Mon, 21 May 2018 11:11:04 GMT

When I turned my Sony z3+ into safe mode the problem end

So what is the problem?

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

tincholuna93 — Sun, 27 May 2018 18:56:15 GMT

I have the same problem! Updates doesn't help, safe mode neither, and the "local costumers service" wouldn't take care of my problem. The told me to chage phone if it is as easy as throwing USD 500 away..

Because of that, i don't trust sony xperia any more, and advise my friends and family not to buy Sony, ever!

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

Mecakleb1 — Tue, 10 Jul 2018 02:09:33 GMT

Me too I'm facing the same problem on my z3+ dual.

All my previous phones were Sony, but after those problems I think it's time to change.

Re: Xperia Z3 Plus Heating Problem YouTube Application Problem

Mhd2Halim — Sat, 11 Aug 2018 22:01:57 GMT

I have the same issue "high temperature in device" with my Z5 premium, I couldn't use YouTube or camera.

@ssri wrote:
I Have Using Sony Xperia z3+ E6553(India) . Recently im updated android 7.0. When I was update my firmware mobile is heating. Im scared about my device because of over heating. And when I was open YouTube suddenly application is running out and application closing. Showing a error msg. What is the problem. Firmware problem r device problem. Pls help me.