https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548088#M107535 <P>Hi uliwooly,</P><P>My phone lock</P><P>The keyboard is unresponsive, I have tried using the reset button, nothing happens.</P><P>boyracer</P> Mon, 19 Jun 2017 03:57:26 GMT boyracer7 2017-06-19T03:57:26Z https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548086#M107533 <P>when I power on my Xperia Z3 compact it tells me Sim card is locked but the keyboard will not let me put in my password tried reset button still the same</P><P>Any help would be much appreciated.</P><P>boyracer</P> Sun, 18 Jun 2017 10:18:55 GMT https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548086#M107533 boyracer7 2017-06-18T10:18:55Z https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548087#M107534 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1026247">@boyracer7</A></P><P>just to be clear, you have a SIM card pin lock or are you referring to the phone's lock ?</P> Sun, 18 Jun 2017 18:09:02 GMT https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548087#M107534 Uliwooly 2017-06-18T18:09:02Z https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548088#M107535 <P>Hi uliwooly,</P><P>My phone lock</P><P>The keyboard is unresponsive, I have tried using the reset button, nothing happens.</P><P>boyracer</P> Mon, 19 Jun 2017 03:57:26 GMT https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548088#M107535 boyracer7 2017-06-19T03:57:26Z https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548089#M107536 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1026247">@boyracer7</A></P><P>That seems to be a hardware issue, but just to narrow down the problem, boot on &gt;&gt;&gt; <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>, this will disable all third party apps that maybe just maybe one is causing this problem</P> Mon, 19 Jun 2017 08:24:59 GMT https://community.sony.rs/t5/z-series/problem-with-my-xperia-z3-compact/m-p/3548089#M107536 Uliwooly 2017-06-19T08:24:59Z