topic Re: sony Xperia z5 compact keeps shutting down in Z Series

sony Xperia z5 compact keeps shutting down

Rroman15 — Fri, 26 May 2017 15:01:57 GMT

After Last system update on 21/5 the Phone is shutting down and re starting after few minutes at any time or status, at the same time battery is going down ver fase.

Re: sony Xperia z5 compact keeps shutting down

Uliwooly — Mon, 29 May 2017 00:01:47 GMT

@Rroman15

I'm sorry to hear about your issue, could you remove the SIM and SD cards and test it, do you experience the same issue?

if you do, boot in safe mode and report back.

Re: sony Xperia z5 compact keeps shutting down

CameronT — Mon, 29 May 2017 02:23:21 GMT

Hi @Rroman15, welcome to the community. I am sorry to hear you are experiencing this problem.

If the issues were caused by a software update then I would recommend you run a software repair using Xperia Companion. In most cases, this should fix the issues you are facing.