topic Re: Problem with calls after last update Z5 Compact in Z Series

Problem with calls after last update Z5 Compact

NickBullit — Thu, 06 Apr 2017 19:19:55 GMT

Hi,

Since the last update i have problems with the calls. If i use the speaker they can't hear me. And with normal calls after a few minutes the other person can't hear me while i can hear them.

A friend of mine with the same phone has the same problem after the last update.

Can anyone help me?

Re: Problem with calls after last update Z5 Compact

Thibaut31 — Thu, 06 Apr 2017 19:45:08 GMT

Hi. It is due to Google. You have to deactivate"ok Google" in "Google paramétrer. Regards

Re: Problem with calls after last update Z5 Compact

NickBullit — Fri, 07 Apr 2017 19:17:19 GMT

Is there anything i can do about it myself?

Re: Problem with calls after last update Z5 Compact

Uliwooly — Fri, 07 Apr 2017 19:49:06 GMT

@NickBullit

could you test the phone in safe mode