https://community.sony.rs/t5/z-series/bottom-buttons-not-working/m-p/3556132#M110333 <P>Help please.</P><P>My back, home and recent app buttons not working. Makes phone pretty useless. I have tried factory reset and pc repair app but nothing has helped.&nbsp;</P> Sat, 08 Apr 2017 01:02:24 GMT Pleasehelpfix 2017-04-08T01:02:24Z https://community.sony.rs/t5/z-series/bottom-buttons-not-working/m-p/3556132#M110333 <P>Help please.</P><P>My back, home and recent app buttons not working. Makes phone pretty useless. I have tried factory reset and pc repair app but nothing has helped.&nbsp;</P> Sat, 08 Apr 2017 01:02:24 GMT https://community.sony.rs/t5/z-series/bottom-buttons-not-working/m-p/3556132#M110333 Pleasehelpfix 2017-04-08T01:02:24Z https://community.sony.rs/t5/z-series/bottom-buttons-not-working/m-p/3556133#M110334 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/988245">@Pleasehelpfix</A>,</P><P>Sorry to hear that. If you have already done a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A> and the same behavior still persists, this is most likely due to the hardware in your device and not the software.</P><P>I would recommend that you get in contact with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A> for assistance with having your device sent in to an authorized service center for repair. Your local support can also assist you with question you may have regarding service&nbsp;procedures in your country.</P><P>Let me know how it works out!</P> Wed, 12 Apr 2017 14:09:30 GMT https://community.sony.rs/t5/z-series/bottom-buttons-not-working/m-p/3556133#M110334 Emil 2017-04-12T14:09:30Z