topic Re: No Command in Z Series

No Command

z5xperia — Mon, 10 Apr 2017 11:17:46 GMT

Reboot problem such as No command in Xperia Z5 Sony mobile.

Solution: The Sony battery is not removable. So, keep away until the battery power will getting low and it will become shutdown. Then recharge the battery and turn on.

It will work.

Re: No Command

Emil — Thu, 13 Apr 2017 07:23:38 GMT

Hi @XperiaZ52,

I'm not quite sure I understand your question, but if you are asking for a way to power off your device when it's not responding you can do so in two ways.

Press and hold volume up and the on/off button simultaneously for at least 10 seconds.
Press and hold the dedicated off button (number 2 on the picture bellow) located next to the SIM-card for at least 10 seconds.

Let me know if this helps or please elaborate further what you need assistance with.

Re: No Command

z5xperia — Thu, 13 Apr 2017 08:18:18 GMT

I am not asking question but just giving help from my experience

Re: No Command

Emil — Thu, 13 Apr 2017 12:52:03 GMT

I see, great to see that you sharing your experience with others, that is much appreciated!

Re: No Command

JaviY — Sun, 14 May 2017 14:36:39 GMT

Hi,Emil

Sometimes it happens strange thing on my Z5, as normal working all right (navigating, Playstore, YouTube, whatever), suddenly stops responding the screen, a few seconds later, the screen turns black and turns on a red notification light, then boot the phone as if it was off. When it boot at all, the battery is 20% less than it was before. This happens not frequent but it bothers me. Actually it has android nougat .

I asked to support and she/he said that I need repair the device with XPERIA COMPANION, but seems it doesn't work....

Re: No Command

Emil — Wed, 17 May 2017 14:18:03 GMT

Hi @JaviY,

I'm sorry to hear this. Is it that you can't do a software repair using Xperia Companion or that you are still experiencing the same behavior after you have completed one?