topic Re: Why do External buttons stop responding in Z Series https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564586#M112630 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1062456">@Kabali</A></P><P>are you referring to the power, volume and camera buttons? if you are, did you exposed the phone to water?</P> Thu, 24 Aug 2017 17:36:34 GMT Uliwooly 2017-08-24T17:36:34Z Why do External buttons stop responding https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564585#M112629 I have had a Sony Xperia z5 premium dual for only 8 months but just 2 days ago it started playing funny, all the external buttons are not responding to the commands, l did everything to make them proper. I reseted it yesterday but nothing changed. Can you please tell me if it is a hardware problem or software problem Thu, 24 Aug 2017 17:14:39 GMT https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564585#M112629 Kabali 2017-08-24T17:14:39Z Re: Why do External buttons stop responding https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564586#M112630 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1062456">@Kabali</A></P><P>are you referring to the power, volume and camera buttons? if you are, did you exposed the phone to water?</P> Thu, 24 Aug 2017 17:36:34 GMT https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564586#M112630 Uliwooly 2017-08-24T17:36:34Z Re: Why do External buttons stop responding https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564587#M112631 <P>Sometime back in February&nbsp;</P> Thu, 24 Aug 2017 17:42:38 GMT https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564587#M112631 Kabali 2017-08-24T17:42:38Z Re: Why do External buttons stop responding https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564588#M112632 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1062456">@Kabali</A></P><P>contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;to get it inspected.&nbsp;</P> Thu, 24 Aug 2017 17:45:40 GMT https://community.sony.rs/t5/z-series/why-do-external-buttons-stop-responding/m-p/3564588#M112632 Uliwooly 2017-08-24T17:45:40Z