topic Re: Location/gps in Z Series

Location/gps

Sun3 — Fri, 25 Aug 2017 14:26:18 GMT

Within the last 6 weeks my Z1S won't find location. I can't use Google maps or map quest because it won't find my location. I tested the GPS in the "diagnostics" and also checked my location settings. Everything seems in order, but still won't work. Any ideas?

Re: Location/gps

Uliwooly — Sat, 26 Aug 2017 00:04:24 GMT

@Sun3

How accurate have you set your GPS/location?

Re: Location/gps

Jonas — Mon, 28 Aug 2017 09:09:51 GMT

Hi @Sun3, welcome to our forum and I'm sorry to hear about this.

I would recommend that you try and purge the assistance data for the GPS and see if the phone can find your location after doing this.

To do that, open up the phone application and type in *#*#7378423#*#* > Service tests > GPS > Purge assistance data. Once you have done this, reboot your phone and wait 15-20 minutes > open up Google Maps and see if the phone can find your location.

Let me know how it went!