https://community.sony.rs/t5/z-series/z3c-stuck-in-loop/m-p/3575870#M115096 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1071730">@JohannesErdfeld</A>, I'm very sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>If a software repair using PC Companion or Xperia Companion didn't solve this behaviour I'm afraid your device is in need of repair. You can contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team for information on where you can find an authorised service center and how to proceed with this.</P><P>Let me know if you have any further questions about this.</P> Wed, 20 Sep 2017 12:35:32 GMT Christofer 2017-09-20T12:35:32Z https://community.sony.rs/t5/z-series/z3c-stuck-in-loop/m-p/3575869#M115095 <P>Yesterday suddenly my z3c did a restart by itselt and now its stuck on loop. I only see the SONY logo for 2-3 seconds until it restarts again.&nbsp;<BR />Tried using pc companion to repair my software, it went sucesfully but it did not fix my problem. Still stuck on loop.</P><P>Could it be a hardware problem?<BR />Pressing the yellow button to reset phone also doesent help.</P> Sat, 16 Sep 2017 23:43:45 GMT https://community.sony.rs/t5/z-series/z3c-stuck-in-loop/m-p/3575869#M115095 JohannesErdfeld 2017-09-16T23:43:45Z https://community.sony.rs/t5/z-series/z3c-stuck-in-loop/m-p/3575870#M115096 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1071730">@JohannesErdfeld</A>, I'm very sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.rs/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>If a software repair using PC Companion or Xperia Companion didn't solve this behaviour I'm afraid your device is in need of repair. You can contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team for information on where you can find an authorised service center and how to proceed with this.</P><P>Let me know if you have any further questions about this.</P> Wed, 20 Sep 2017 12:35:32 GMT https://community.sony.rs/t5/z-series/z3c-stuck-in-loop/m-p/3575870#M115096 Christofer 2017-09-20T12:35:32Z