https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280822#M31516 <P>I tried to switch off my phone via the power button, as it was powering down it has froze with the Power off(shutting down) screen on it has been like this for nearly 2 hours now and i am unable to use my phone. ICan anyone help me with this problem please.</P> Tue, 19 Aug 2014 18:11:05 GMT BriFTM 2014-08-19T18:11:05Z https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280822#M31516 <P>I tried to switch off my phone via the power button, as it was powering down it has froze with the Power off(shutting down) screen on it has been like this for nearly 2 hours now and i am unable to use my phone. ICan anyone help me with this problem please.</P> Tue, 19 Aug 2014 18:11:05 GMT https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280822#M31516 BriFTM 2014-08-19T18:11:05Z https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280823#M31517 <P>Hold volume up and power untill it switches off or under the right side flap is a red reset button</P> Tue, 19 Aug 2014 18:15:54 GMT https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280823#M31517 Thommo 2014-08-19T18:15:54Z https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280824#M31518 <P>Cheers for that mate its worked a treat</P> Tue, 19 Aug 2014 18:19:13 GMT https://community.sony.rs/t5/z-series/urgent-help-required/m-p/3280824#M31518 BriFTM 2014-08-19T18:19:13Z