https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297033#M35153 <P>Anytime.</P> Mon, 04 Aug 2014 09:19:34 GMT _alexdon_ 2014-08-04T09:19:34Z https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297030#M35150 <P>Hi,&nbsp;</P><P>My phone seems to have crashed half way through a message I was sending, the screen is completely frozen and I can't switch the phone off at all, I've tried plugging it into the charger and into the laptop but it has remained unresponsive for over an hour now.</P> Mon, 04 Aug 2014 08:55:06 GMT https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297030#M35150 Churminator 2014-08-04T08:55:06Z https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297031#M35151 <P>Force shutdown like this:</P> <P><A href="http://userguide.sonymobile.com/referrer.php?region=global-en&amp;product=xperia-z1#!Resetting-your-device.html" target="_blank" rel="nofollow noopener noreferrer">http://userguide.sonymobile.com/referrer.php?region=global-en&amp;product=xperia-z1#!Resetting-your-device.html</A></P> <P>Turn it on.</P> Mon, 04 Aug 2014 08:56:06 GMT https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297031#M35151 _alexdon_ 2014-08-04T08:56:06Z https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297032#M35152 <P>Thank you so much!</P> Mon, 04 Aug 2014 09:16:42 GMT https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297032#M35152 Churminator 2014-08-04T09:16:42Z https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297033#M35153 <P>Anytime.</P> Mon, 04 Aug 2014 09:19:34 GMT https://community.sony.rs/t5/z-series/phone-unresponsive/m-p/3297033#M35153 _alexdon_ 2014-08-04T09:19:34Z