topic Re: Support Frame not Properly Sealed in Z Series

Support Frame not Properly Sealed

koutsi — Tue, 12 Aug 2014 15:01:19 GMT

Hi guys. I noticed that my front support frame is not 100% sealed and over the magnetic charge socket there is a gap between the aluminum frame and the black lcd support frame. It is ultra thin and barely noticelbe (about 0.1mm), but i think that water could pass through it. It felt in water accidentaly 2 weeks ago but nothing wrong with that. Should I contact the warranty for that?

Re: Support Frame not Properly Sealed

Hampus — Tue, 12 Aug 2014 15:23:29 GMT

Hi,

If you can see a visible gap on the phone, I would suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/