topic Re: Z5 vibrating when producing sounds in Z Series

Z5 vibrating when producing sounds

Davidogg — Thu, 31 Dec 2015 16:09:23 GMT

Okay, so I just got the Z5 for some days ago, and I've been very pleased with it. Altho, when the phone produces sounds it's vibrating unwillingly. If I raise the volume, I feel the vibration more and more. I find this annoying because if I wath a video or playing a game the phone is constantly vibrating if I chose to have sound on. Is this normal, or is it some kind of defect on my phone?

*Also, is it normal the phone goes extreamly hot by playing some games for just a couple of minutes?

Re: Z5 vibrating when producing sounds

Uliwooly — Thu, 31 Dec 2015 16:13:02 GMT

@Davidogg

Do you experience the same while on >>> safe mode ?

as for the phone heating up, that's normal

Re: Z5 vibrating when producing sounds

Davidogg — Thu, 31 Dec 2015 16:21:52 GMT

Unfortunately, yes.

Re: Z5 vibrating when producing sounds

Uliwooly — Thu, 31 Dec 2015 16:31:01 GMT

@Davidogg

Do you have developers options enabled

Re: Z5 vibrating when producing sounds

Davidogg — Thu, 31 Dec 2015 16:53:32 GMT

Umm, I don't think so. What should I do with that?

Re: Z5 vibrating when producing sounds

Uliwooly — Thu, 31 Dec 2015 17:24:19 GMT

@Davidogg

what if you repair the phone with PCC?

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Z5 vibrating when producing sounds

Davidogg — Thu, 31 Dec 2015 18:13:42 GMT

@uliwooly

Oh, this process looks cumbersome. Are you sure it has something to do with the software? But to be clear, the phone isn't supposed to vibrate when making sounds?

Also, which is probably important to add, the vibration does not feel like the real vibration funktion on the phone (they feel completely different). The real funktion feels correkt and vibrates the whole phone (both edges and the whole back), while the problematic vibrations occur from the middle of the back (and stretches out to the edges) but not on the edges (which means when I hold the edges I do not, or just a little, feel that weird vibration).

Hope that made some sense (ask again if you don't understand or want more information). Can it be something wrong with the speakers? When I change the volume of how loud the ringtone should be (there is this sound preview, a short "bip" you know) it feels like there is a punch from inside the phone that wants out through the middle back. Feels very strange.

Re: Z5 vibrating when producing sounds

Davidogg — Sat, 02 Jan 2016 12:43:23 GMT

Nobody is experiencing this phenomenom? If you hold the phone in your hand, listening or watching something with atleast half the volume bar, you can feel the phone moving (kind of shaking or vibrating). Anyone? Or is the phone completly still and fixed with high volume (you can say that too so I know this is a problem)?

What should I do?

Re: Z5 vibrating when producing sounds

Uliwooly — Sat, 02 Jan 2016 20:38:53 GMT

@Davidogg

I can't recreate this neither on a Z5 nor a Z5 premium, could you tell us more steps to follow to recreate this. also you should repair the phone with PCC

Re: Z5 vibrating when producing sounds

Davidogg — Sat, 02 Jan 2016 23:29:13 GMT

Recreate this? It seem to have been like this when I bought the phone (and I have not misstreated it in anyway, nor dropped or exposed it to water). As I mentioned I bought the phone less than a week ago, and after a few days, I just noticed how the phone was slightly "vibrating" when I listened to something, for example songs on spotify, sounds from youtube videos or just choosing the the ring signal.

I will try to explain the problem as informative as possible (sorry if incorrect grammar, english is not my native language). The (bad) vibration I feel from the sounds does not feel like the real vibration (good) meant for 'text messages'. It's completly two different vibrations and feel completely different. The (good) vibration vibrates the whole phone in a good way like it's supposed to be. The (bad) vibration feels like there's component inside the phone that's moving (which shouldn't) when producing noise. I don't know if that's is possible, but can the sound "leak" inside the phone, and there's soundwaves trying to esape the phones shell and therefore pushing the back of the phone? When I have low volume, I barely feel the (bad) vibration at all. But when I raise the volume, the (bad) vibration becomes greater and greater.

The PCC is probably a good try then, I will try it tommorow, since it's getting late, and see if it will solve the problem.

I appriciate your help.

Re: Z5 vibrating when producing sounds

bhavikgenius — Sun, 03 Jan 2016 03:37:33 GMT

Hello i have Z5 dual i have a same issue when i am playing music watch movie and playing game at that time on back side phone panel vibrate.but i thought this is a speaker vibration .

I am found same issue in my sister Z5

Re: Z5 vibrating when producing sounds

Davidogg — Sun, 03 Jan 2016 10:21:42 GMT

Glad to hear I'm not the only one with the issue, too bad we have it tho. Yeah, it feels like the speaker is vibrating against the back side panel, and with louder sounds it will vibrate more.

Have you done the PCC thing uliwooly mentioned?

Re: Z5 vibrating when producing sounds

Davidogg — Sun, 03 Jan 2016 10:41:23 GMT

@uliwooly

Also, if I do the PCC, will I be able to backup my data and saves for the games I have on the phone. Or will they be lost?

Re: Z5 vibrating when producing sounds

TamSE3P — Sun, 03 Jan 2016 19:34:12 GMT

My Z5P "vibrates" a tiny bit but I honestly just think it's the speakers. I also can only feel it when I'm squeezing the phone. I don't think it's anything out of the ordinary as it occured on my Z3 as well. Doubtful that restoring it will do something, but if it does do keep us updated!

Re: Z5 vibrating when producing sounds

Davidogg — Mon, 04 Jan 2016 15:01:58 GMT

So I took contact with the official Xperia Support in Sweden, and this is the chat (just took google translate).

Me: Why is vibrating when producing sound, bla bla bla...

(swedish)

Support: Det är inget fel, utan enheten har en tunn design och ljudvågor vid högre volym kommer att kännas av vid exempelvis baksidan.

Support: Tyvärr har jag ingen bra förklaring på exakt varför.

Me: Aha okej. Alltså känner alla Z5-ägare dessa vibrationer när de har ljud på?

Support: Det är nog så i de flesta modeller, oavsett märke.

Support: Jag kan inte svara för andra märken men det är normalt i Z5 åtminstone.

Me: Okej, för jag testade farsans nya S6 Edge, och där kände jag inte vibrationerna som i Z5. Det var därför jag blev fundersam.

Support: Som sagt kan jag tyvärr inte svara för andra märken.

(english)

Support: There is nothing wrong, but the device has a thin design and sound waves at higher volumes will be felt for example in the back.
Support: Unfortunately I have no good explanation of exactly why.
Me: Ah okay. Thus all know Z5 owners these vibrations when they have sound on?
Support: There is like that in most models, regardless of brand.
Support: I can not answer for other brands but it is normal in Z5 at least.
Me: Okay, because I tested my dads new S6 Edge, and where I did not feel the vibrations like in the Z5. That's why I became pensive.

Support: As I said unfortunately I can not answer for other brands.

So that means every Z5-owner feels these vibrations when they listen to something on the phones speakers?

Re: Z5 vibrating when producing sounds

reiche1 — Mon, 04 Jan 2016 19:25:39 GMT

I can confirm that my Z5 also has a significant vibration of the (glass)back when playing (loud) music through the built-in speakers. And I suspect that this has a negative effekter on sound quality. But as I never listen to music through the speakers I can live with it.

/Reiche

Re: Z5 vibrating when producing sounds

go2franke — Tue, 19 Apr 2016 15:39:40 GMT

I am Also facing the same issue. Did it resolve after doing PCC?

Re: Z5 vibrating when producing sounds

vikri — Sun, 17 Sep 2017 04:23:55 GMT

I think its because the phone is water proof mean the phone is so tight so sound will make vibration to the body.. U know sound cant get out pefrectly same about the sound not louder like another phone non ingress protection.. I hope this help u question