topic Z5 Display problem in Z Series

Z5 Display problem

Von — Sat, 11 Jun 2016 14:31:02 GMT

There is a white dot located at the lower left of my screen. I didnt notice this before the update of 6.0.1, this is visible only when the screen is white and bright. What cause this problem? I didnt drop this, it just came out of nowhere (like RKO out of nowhere). See at the Mic icon.

Re: Z5 Display problem

Uliwooly — Sat, 11 Jun 2016 14:47:54 GMT

@Von

I can't see the picture just yet, if it's a bright dot then that's a stuck pixel, if it's a black dot that's a dead pixel, if it seems like a stain that could be due to stress in that area.

Re: Z5 Display problem

Von — Mon, 13 Jun 2016 16:14:43 GMT

Is this possible for software issue? Did you see the picture already?

Re: Z5 Display problem

Bugmenotsony — Tue, 28 Jun 2016 00:42:35 GMT

Please Make the Display test to see, if this is indeed a Hardware issue.

Settings-->About--->Diagnose--->Test--->Display--->Display

Re: Z5 Display problem

Z5thebest — Mon, 22 May 2017 08:49:59 GMT

Hello!

I see, this thread is almost one year old, but... A few days ago, exactly the same issue occured to me at exactly the same spot...

I would kindly like to ask you, how did it go with your phone?

Best regards,

Roman

Re: Z5 Display problem

sangod — Mon, 22 May 2017 09:51:19 GMT

I had and have the same problem. My dispaly was changed and after sometime have similar issues. No I'm changing the Z5 into Huawei Mate 9 pro (after last Android updates) so will sent this for repairing again.

Re: Z5 Display problem

Z5thebest — Mon, 22 May 2017 11:59:27 GMT

@sangod wrote:
I had and have the same problem. My dispaly was changed and after sometime have similar issues. No I'm changing the Z5 into Huawei Mate 9 pro (after last Android updates) so will sent this for repairing again.

Thanks for your answer.

So you suggest, that it is no use getting it changed? Also... Have you experienced any worsening of this situation?

Thanks in advance,

Roman

Re: Z5 Display problem

sangod — Mon, 22 May 2017 12:13:42 GMT

I do not know. After the dispaly was changed everything was ok. Now it happen again. I do not see that there is more such white places, anyhow I will send it to the service.

Re: Z5 Display problem

Z5thebest — Mon, 22 May 2017 12:26:45 GMT

@sangod wrote:
I do not know. After the dispaly was changed everything was ok. Now it happen again. I do not see that there is more such white places, anyhow I will send it to the service.

Thanks. I mean, it is barely visible, however, who would expect anything like this on such a premium device??? So I see, the only solution for me is to send it to the authorized service. Maaan, since they do not give you any spare phone...

Nevermind, thanks for your answers and help.

Roman

Re: Z5 Display problem

sangod — Mon, 22 May 2017 19:53:11 GMT

With my z5 there was/is much more than one. It starts from one place.

Re: Z5 Display problem

Z5thebest — Tue, 23 May 2017 07:04:36 GMT

@sangod wrote:
With my z5 there was/is much more than one. It starts from one place.

It is really sad to hear this... Nevermind, thanks for the help and answer.