https://community.sony.rs/t5/z-series/headphone-jack/m-p/3521077#M99070 <P>I have the z5 premium and a few days ago I started to have problems with the headphones jack, it is plugged in and disconnected and I cut the sound, change the headphones and do the same to me, they say it may be a problem of the device ... Everything else works fine<BR /><BR />(Google translated)</P> Wed, 12 Apr 2017 14:25:08 GMT Sebal 2017-04-12T14:25:08Z https://community.sony.rs/t5/z-series/headphone-jack/m-p/3521077#M99070 <P>I have the z5 premium and a few days ago I started to have problems with the headphones jack, it is plugged in and disconnected and I cut the sound, change the headphones and do the same to me, they say it may be a problem of the device ... Everything else works fine<BR /><BR />(Google translated)</P> Wed, 12 Apr 2017 14:25:08 GMT https://community.sony.rs/t5/z-series/headphone-jack/m-p/3521077#M99070 Sebal 2017-04-12T14:25:08Z https://community.sony.rs/t5/z-series/headphone-jack/m-p/3521078#M99071 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/990982">@Sebal</A>, welcome to the community.</P><P>I am sorry to hear about this issue. It does indeed seem like a physical problem. I recommend you contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team and arrange a repair.</P> Thu, 13 Apr 2017 02:45:34 GMT https://community.sony.rs/t5/z-series/headphone-jack/m-p/3521078#M99071 CameronT 2017-04-13T02:45:34Z