topic Re: Bravia & Bose soundbar in General chat

Bravia & Bose soundbar

Russellkaye — Wed, 28 Aug 2019 16:54:46 GMT

I have a Sony Bravia KDL-50W805C. I have connected a Bose 700 soundbar. I have set tv sound to audio system, but it keeps on switching back to tv speakers. Can anyone advise please.

thanks Russell

Re: Bravia & Bose soundbar

Pascale_F — Sat, 31 Aug 2019 10:09:06 GMT

Hi Russell,

I'll see if I can find anything out for you. In the meantime, though, maybe someone else in the community can help.

Thanks,

Pascale

Re: Bravia & Bose soundbar

The_Black_Rose — Mon, 02 Sep 2019 11:53:24 GMT

Hi Russellkaye,

That's very strange. Maybe a soft reset can resolve this. You can do a soft reset using the steps here: https://bit.ly/2DVxVVV

Cheers,

The_Black_Rose

Re: Bravia

Russellkaye — Mon, 02 Sep 2019 16:08:11 GMT

Thanks for reply. I have tried reset. Periodically the sound moves back to tv from audio.
Have to keep going to tv menu and move it back to audio.
Russell

Sent from my iPad

Re: Bravia

Win_88 — Sun, 08 Sep 2019 16:02:08 GMT

Hi Russell

Have you tried a different HDMI cable? I'd make sure the sound bar is running the latest firmware if I were you. And maybe try resetting it to factory settings.

The ultimate test would be to try the sound bar on a different TV or vise versa so you'd understand where the issue's coming from

Win_88