https://community.sony.rs/t5/general-chat/sony-returns/m-p/2663012#M10986 <P>Hello&nbsp;<a href="https://community.sony.rs/t5/user/viewprofilepage/user-id/822473">@samw1se</a>,</P> <P>&nbsp;</P> <P>this post is better suited on the Sony PlayStation forums:&nbsp;<A href="https://www.playstation.com/en-gb/get-help/forums/" target="_blank">https://www.playstation.com/en-gb/get-help/forums/</A></P> <P>&nbsp;</P> <P>- Nic</P> Fri, 04 Oct 2019 22:57:18 GMT IamNic 2019-10-04T22:57:18Z https://community.sony.rs/t5/general-chat/sony-returns/m-p/2663011#M10985 <DIV class="col-md-12"><SPAN>I've returned my controller to Sony under warranty. I can see it was delivered on the 2nd with royal mail tracking but when I try to track the return on the Sony website to see the progress I get this error. It's the same when I click the link in email which puts returns reference number automatically or if I do it manually I get this same message:</SPAN></DIV><DIV class="col-md-12">&nbsp;</DIV><DIV class="col-md-12"><SPAN>"sorry, we don't recognise this Returns Reference.</SPAN></DIV><DIV class="error-results error col-md-12"><P>Please check your confirmation email and try again."</P><P>&nbsp;</P><P>Any ideas what to do?</P><P>&nbsp;</P><P>&nbsp;</P></DIV> Fri, 04 Oct 2019 22:11:15 GMT https://community.sony.rs/t5/general-chat/sony-returns/m-p/2663011#M10985 samw1se 2019-10-04T22:11:15Z https://community.sony.rs/t5/general-chat/sony-returns/m-p/2663012#M10986 <P>Hello&nbsp;<a href="https://community.sony.rs/t5/user/viewprofilepage/user-id/822473">@samw1se</a>,</P> <P>&nbsp;</P> <P>this post is better suited on the Sony PlayStation forums:&nbsp;<A href="https://www.playstation.com/en-gb/get-help/forums/" target="_blank">https://www.playstation.com/en-gb/get-help/forums/</A></P> <P>&nbsp;</P> <P>- Nic</P> Fri, 04 Oct 2019 22:57:18 GMT https://community.sony.rs/t5/general-chat/sony-returns/m-p/2663012#M10986 IamNic 2019-10-04T22:57:18Z